Forum

Equator and Bank of America

Posted by Serge Nelson on June 12, 2011 at 5:16am in Short Sale Discussions
I have had a Short Sale listing since end 04/11. Before my involvement, BoA initiated a Short Sale in Equator.com for same loan #. After multiple letters, calls and emails to Short Sale Dept / Customer service, BoA has yet to delete the active Short Sale so that I can initiate one. Does anyone have a contact or different avenue I haven't explored?

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

Email me when people reply –
Follow

Replies

  • Robert June 13, 2011 at 9:27pm

    Call Vice President Joshua Owens... (817) 864-5896

     

    He is the highest point of contact. Be direct and quick as he is always busy as you can imagine. Give him details of situation and he will contact case manager to make something happen. I had a file that didn't move for almost a month and half, after I called him I had an approval with 10 days. This is one of the best contacts I have in my short sale contact book, and hope this helps progress your short sale.

     

    Any other way I can help feel free to contact me.

     

    Thanks,

     

    Robert Torres

    Loss Mitigation Expeditor, LLC

    Direct (562) 334-2090

     

     

  • Shayna M. Bechtel June 13, 2011 at 6:52am

    Have your seller personally call 1-866-880-1232 and request that the Equator file be transferred to you.  They will need the e-mail address your Equator account is registered under...

  • Serge Nelson June 12, 2011 at 7:49am

    Thank you for the recommendation. I have sent a request on twitter and will let you know the outcome. Thank you very much!



    Smitty said:

    Try their twitter account - I had the exact same thing happen  - BofA_Help - is the twitter handle.  I had it corrected in one day.

  • Smitty June 12, 2011 at 5:48am

    Try their twitter account - I had the exact same thing happen  - BofA_Help - is the twitter handle.  I had it corrected in one day.

This reply was deleted.
********************************** like buttons ************************