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Does Anyone Have Contact Information for Someone that Could help me at B of A FHA Short Sale Dept?

Posted by Lesley Salman on February 13, 2013 at 6:48am in Short Sale Discussions
I have the negotiator from H---! Typical story...unresponsive negotiator. I have had all my paperwork in & the numbers match what B of A stated they wanted out of the BPO. However my file has been sitting on the negotiator's desk w/no response at all since 12/21/12. Since FHAs don't go through equator, it is near impossible for me to get any contact information to go up the chain of command. Any names/email addresses/phone numbers of upper management would be helpful. The purchaser's rate lock is expiring & we are getting into a nightmare situation.

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Replies

  • Megan Makarewicz February 13, 2013 at 10:11am

    If the processor has not reached out to you or put notes on the file for 20+ days you can escalate directly with HUD - 877-622-8525.  Email your third party authorization to customerservice@deval.us.  The FHA reps are incredibly helpful and hopefully they will be able to get your file moving

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  • ERIC MOBLEY February 13, 2013 at 6:57am

    B of A twitter help it will work wonders.

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