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Docusign

Posted by Wendy Rulnick on May 17, 2011 at 5:45am in Short Sale Discussions

Hello All - I've just started using Docusign, and I think I like it. Has anyone experienced problems with short sale lenders accepting Docusign contracts, etc? If so - which lenders have issues? Thank you.

Wendy

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Replies

Wendy Rulnick May 21, 2011 at 5:25am

Update to all: Bank of America's official response is they do not accept electronic signatures YET, but are reviewing its implementation.
Thomas Zdanowicz May 19, 2011 at 8:02am

I can remember specifically 2 that were FHA short sales through Wells Fargo. The one Wells Fargo rep said "we" do not accept electronic signatures. I assumed they meant Well Fargo but maybe she meant HUD
Wendy Rulnick May 19, 2011 at 3:01am

OK, I am emailing her now!

Jeff Payne said:
I think an official answer for all of us to see would be awesome, if she will do it :)
Jeff Payne May 19, 2011 at 2:56am

I think an official answer for all of us to see would be awesome, if she will do it :)
Wendy Rulnick May 19, 2011 at 2:51am

Good point, Jeff. I can email her for an "official" answer. Or just do it and see what happens... :)
Jeff Payne May 19, 2011 at 2:50am

Wendy, perhaps we should contact Kim Dawson at Bank of America to see what she says about it. I am sure she has already read this blog but it wouldn't hurt to get her official opinion.
Neddie B. May 19, 2011 at 1:58am

I am using SureDocs by Alamode (have also used Docusing during the free trial) and had no problems with Suntrust, Wells Fargo and 5/3 bank.
- Kevin - Greenville, SC > Neddie B. February 23, 2012 at 6:49am
  
  I've never gotten either to accept my Docusign docs.
Wendy Rulnick May 19, 2011 at 1:38am

Thomas - So far, I've submitted a contract to Bank of America with e-signatures. That was about a week ago. They haven't complained yet.... Also, Wells Fargo told me they would allow it. I am about to send in a couple of contracts to HAP (Military PCS), too. I'll let you know.
Thomas Zdanowicz May 19, 2011 at 1:22am

Wendy, I have yet to do one short sale (amongst a number of Investors and Servicers) that will allow Docusign and electronic signatures. Please let me know if you have any luck. I know FHA short sales will not allow that.