Forum

Countrywide/BOFA Quick Hint

Posted by Wendy Rulnick on June 14, 2009 at 4:55am in Short Sale Discussions

Call 1-866-888-1232 and DO NOT ENTER THE LOAN NUMBER when prompted. Just stay on the line, listen to the multiple requests for loan number. When the auto-responder says, "DO YOU REALLY WANT TO WAIT FOR A REPRESENTATIVE?" Say "YES". That way you will get straight to the Short Sale phone bank, not customer service. This will save you at least 10 - 20 minutes and one layer of transfers.

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Replies

Eric M. Boyd August 29, 2009 at 2:15am

Thanks for this tip! I have a stale CW/BoA listing that I got another offer on this week, so I'll be calling them next week, once I get the package together.
Nicole Borsey August 29, 2009 at 2:11am

wow, thanks!!!!!!!!!!!! you rock!
Wendy Rulnick August 23, 2009 at 6:43am

That is wild, Sharon, but do I have to speak Spanish?

Sharon Simms said:
I've also heard that you have a shorter wait when you choose the Spanish alternative.
Sharon Simms August 23, 2009 at 6:36am

I've also heard that you have a shorter wait when you choose the Spanish alternative.