We have a short sale with CitiMortgage and had submitted the paperwork back in April. Everytime we call it is a "black hole" and no one can find the paperwork and a loss mitigator isn't assigned.
Does anyone have any ideas how to cut through the "red" tape to get our short sale into the system and a person assigned? Thanks.
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See if there is some info here that will help:
http://shortsalesuperstars.com/group/citi?