CitiMortgage Refuses 3rd Party Authorization in State of Georgia

I just got off the phone with CitiMortgage.  I have a 3rd party authorization on file and talked with a representative just seven days ago.  Now I am told that, because of a new law, they no longer talk to authorized 3rd parties operating in the state of Georgia.  I was told that they can only talk to the owner.  Has anyone run into this or are the representatives with CitiMortgage just confused?

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Permalink Reply by Smitty on June 18, 2013 at 8:53am

Ask them to cite the law and look it up.   I'm not in Georgia, but that seems to make sense.

Permalink Reply by K Bernard Strong on June 18, 2013 at 10:15am
  • Smitty, I have gone up three levels at CitiMortgage and not one can cite the law or their rationale. I am waiting for the next level of management to return my call.  I have engaged our Broker staff to get to the bottom of this.  I guess CItiMortgage really has "Georgia on their mind" .  :-)
Permalink Reply by Kevin - Greenville, SC on June 18, 2013 at 10:44am

I heard this from someone else in GA the other day.

Permalink Reply by Donovan Cobb on July 11, 2013 at 4:19am

Just got told the same thing.. crazy

Permalink Reply by Wayne Brooks on July 11, 2013 at 5:47am
What about a limited POA?
Permalink Reply by Donovan Cobb on July 11, 2013 at 6:19am
They say they will speak to a third party with a POA

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