I just got off the phone with CitiMortgage. I have a 3rd party authorization on file and talked with a representative just seven days ago. Now I am told that, because of a new law, they no longer talk to authorized 3rd parties operating in the state of Georgia. I was told that they can only talk to the owner. Has anyone run into this or are the representatives with CitiMortgage just confused?
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Just got told the same thing.. crazy
I heard this from someone else in GA the other day.
Ask them to cite the law and look it up. I'm not in Georgia, but that seems to make sense.