Chase (original WAMU) 2nds & HELOC's not being recognized by loan number or social of seller

I am having difficulty getting Chase to recognize the existence of a 2nd lien (and HELOC) on two different properties.  This is the second time in less than a month where the lack of acknowledgement of Chase accounts is preventing us from getting or negotiating lien releases.  On both occasions, I have been advised to fax a request to the Chase research division to identify these loans.  Chase has instructed us to send copies of the preliminary title reports showing the recorded liens. I have sent copies of the original notes & preliminary title reports but to date Chase will not acknowledge the existence of the liens or original notes.  I was just told that those old accounts have been "purged" from the system.  Please let me know if anyone else is experiencing this problem and how can we obtain a lien release if they will not even acknowledge the existence of the original loans.  Thank you

Views: 1427

Reply to This

Replies to This Discussion

Was there was a bk involved?  It took a letter to the OCC and 7 months of heartache to get the file recognized.  The loan was purged from the system when it was sent to Ascension Capital after a bk. 
Yes! I had that with almost every 2nd or HELOC that has been charged off, and with a BK 2nd as well.  What is the number they gave you to their research department?

Yes, there was a bk involved and I think that is why it was purged.  The number for the Chase research department is through their executive offices at 800 582-0542 & 888 310-7995.  I had to fax everything to their research number at 614 442-7171. Since my posting, one of the homeowners received a letter from a law firm called Shermeta, Adams & Von Allmen (acting agents for Chase) and they stated that they handle lien releases after bankruptcy.  However, no one will take my call.  Apparently, they recognize the former existence of a HELOC discharged in the bk and are blocking an attempt to release the lien.  Chase still doesn't recognize the existence of the homeowner and it is difficult to send a short sale package to an attorney office that will not provide any information.  Has anyone else had experience with Shermeta, Adams & VonAllmen?

 

 
Ascension Capital Group BankruptcyDebbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

 

As you can see Debbie Moebus is a contact point at Ascension.  All roads seem to lead back to her through out a year long ordeal.  She seems to be able to get you where you want.  Please be very nice to her.  She will slam the door shut if she gets enough but will eventually calm down.  She seems willing to help.

Please don't use my name.

 

Debbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

Is Debbie affiliated with the same law group that acquired purged Chase HELOC's?

Teresa Simon said:

 
Ascension Capital Group BankruptcyDebbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

 

As you can see Debbie Moebus is a contact point at Ascension.  All roads seem to lead back to her through out a year long ordeal.  She seems to be able to get you where you want.  Please be very nice to her.  She will slam the door shut if she gets enough but will eventually calm down.  She seems willing to help.

Please don't use my name.

 

Debbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

So the update on my year long Ascension Capital Group on a ***NON-REAFFIRMED bankruptcy debt ***issue is that ASG had an entire year to locate the second and negotiate it. After 7 months, a trip to the top of Chase and a trip to the top of Office of Comptroller of Currancy, we were unable to get the first and the second to agree.

With having the first say it was a HAFA twice in writing (AHMSI), and AHMSI offering $6000 to the second, but never being able to get the first to sign the seconds HAFA paperwork, with meeting the seconds demand of $11000+ dollar settlement on a $49,000 second,even when we provided the HAFA paperwork usually provided by the banks and their negotiators to AHMSI for the second,  ACG, and a buyer writing in the difference to $11000+.

AHMSI said the offer needed to be with $190k or more the offer was at $195K.  The home went down Friday in a full foreclosure and was bought by the buyers that had the offer on the property at $195K.  The buyers paid $145K for the home at the auction stairs.

The seller ended up with a foreclosure and of course, ACG netted $0 on a ***NON-reaffirmed bankruptcy debt.



Dianne Slutsky said:

Is Debbie affiliated with the same law group that acquired purged Chase HELOC's?

Teresa Simon said:

 
Ascension Capital Group BankruptcyDebbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

 

As you can see Debbie Moebus is a contact point at Ascension.  All roads seem to lead back to her through out a year long ordeal.  She seems to be able to get you where you want.  Please be very nice to her.  She will slam the door shut if she gets enough but will eventually calm down.  She seems willing to help.

Please don't use my name.

 

Debbie Moebus
Short Sale Account Manager
(888) 455-6662 ext 46222
e-mail [email protected]

RSS

Members

© 2021   Created by Brett Goldsmith.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************