Does anyone has an escalation contact I can call?
The first loan (Seterus) issued an approval letter allowing $6K to Chase. Chase wants $15XXX.00 to settle. The owner filed BK and has already been charged off so if the home goes to foreclosure, Chse will get nothing.
The negotiator, doesnt seem to care. I spoke to his manager, she doesnt care either.
Does anyone have a great contact they can email me?
steve@steveolsongroup.com
Thanks!
Replies
I would really like to know how it turned out. I have one with Fannie Mae in first and Chase in second. It is HAFA. So Fannie Mae is giving 6% of unpaid balance to second which is $3,500. Chase wants $6000. They ( Chase already told me that if it was not HAFA they would ask for $17,000). And I see the same situation you guys have. They seem not to care. It is " That is what we want- no discussion". Anybody figured it out ? And one more thing. They will not give letter declining short sale. I asked several time different people. Different people, because I am already on second collection agency .I guess every few months Chase transfers files to collection ,. So I worked with Chase and with collection.
you must be assigned to one of their outside vendor negotiators, I suspect they are paid commission on what they can get. I recently had an offer countered and when the buyer walked I reported it to the negotiator, I then got a call from Chase 2 days later asking if we could get the buyer back for the same offer....I have since received another call from Chase on a different file wanting to revisit a previously rejected offer...crazy
This EXACT thing is happening to me right now. I have a first with Bank of America and they have approved $6,000 to go to Chase (in the second position). Chase is unwilling to take anything less than $15,000.00.
I tried to escalate and they said that they wont budge. I'm curious, is the guy that you are working with named Adrian?
I have everything dialed in ready to close except that Chase wont take anything less and Bank of America won't give more, so I'm at a stalemate and I'm afraid that after 9 months of working on this, it's a lost cause.
Please let me know if you are able to make any headway.
Thank you,
Jason Rickards
Steve,
Who is the escalator that you normally use? My file isn't in BK, so maybe there is hope for me?
Good luck in escalating at Chase. No, they don't care....as this is their only chance to play hardball, the short sale. Is the 2nd insured because if so, they are getting theirs no matter what.....
No there is no insurance. I always run in to issues with Chase but the escalator I normally use cant do anything with BK files. Any leads?