Forum

Chase

Posted by Chris Herford on September 25, 2009 at 5:24am in Short Sale Discussions
Does anyone have a contact for the Chase Short Sale division? I have been working on a short sale since May. We were assigned to a processor over a month ago and nothing has been done on the file. HELP!

You need to be a member of Short Sale Superstars to add comments!

Join Short Sale Superstars

Email me when people reply –
Follow

Replies

  • onn January 25, 2010 at 7:24pm
    Erik, Did you ever get the contact for Chase VP or AVP? I closed escrow 3 days ago on a short sale. Yesterday, I found that Chase had sent LPS, third party property preservation company, to my property to replace the deadbolt and technically took possession of the property after close of escrow. Has this ever happened to anyone and how did you get this issue resolved? I've been going through so many 1800 Chase numbers and no one can seem to give me a clear cut answer. Please HELP!

    Erik McIntosh said:
    I have two old Wamu loans that are now Chase. Does anyone have a VP or AVP contact/email in order to escalate a file. Chase and Wamu used to be pretty easy until they merged. It took me 1 1/2 months just to get a BPO done and uploaded into the system. I have been doing short sales for almost 2 years now.. I know that it depends on who the investor is, but I have found that if you email one, they usually pass it on. I can exchange a Countrywide or Indymac AVP contact
  • Erik McIntosh January 8, 2010 at 8:27am
    I have two old Wamu loans that are now Chase. Does anyone have a VP or AVP contact/email in order to escalate a file. Chase and Wamu used to be pretty easy until they merged. It took me 1 1/2 months just to get a BPO done and uploaded into the system. I have been doing short sales for almost 2 years now.. I know that it depends on who the investor is, but I have found that if you email one, they usually pass it on. I can exchange a Countrywide or Indymac AVP contact
  • John Treadwell October 10, 2009 at 5:12am
    I have one with them that's doing the same thing, I have had others that just go though ok,but with Chase it's if you get the right person to work with. I have a list of numbers ,and call them all didn't do any good!
  • Katerina Gasset October 6, 2009 at 7:23pm
    IT depends on who owns the note - that will determine along with the loan number who the supervisor is on your file.
  • Chris Herford September 25, 2009 at 7:59am
    Nevermind Dana, I found the group. thanks for you help!
  • Chris Herford September 25, 2009 at 7:57am
    Thanks Dana, The realtors have been calling every week with no answer or callback. They are getting frustrated and have now asked me to do what I can. Where do I join the Chase short sale group?
  • DanaVoelzke September 25, 2009 at 6:24am
    Chris, Join the Chase short sale group for info on the contact numbers. I have one like this too. Are you calling every week for status updates. Did you call to have the file escalated since there is no news?
This reply was deleted.
********************************** like buttons ************************