I have a short sale with Cenlar where the investor is Freddie Mac...We submitted the file on 11/12 and we still don't have the BPO ordered and the supervisor Neil bender is saying it's an issue with Freddie but when we called Freddie they said there was no issue ...So here we are on 12/23 still no BPO?? What can we do to escalate this file ???

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Seth,

       What is the supervisor stating the issue is? Sounds like you need to just keep pushing at the servicer and investor. Keep pushing and climbing the ranks until you get answers as someone is dropping the ball big time.

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