Hello,
I have a short sale listing with lender BOA. This is my 1st one with Equator as I have been avoiding them. But the system is simple to use once I got into it. The buyers agent had informed me that they needed to drop 3 of the buyers from the contract and ad a new one. Buyers were getting a FHA loan and parents were co/signers. Well parents have been dropped off and a new person has come onto the scene. My issue is that we are schedule to close on 6/30/11 and now I need a new approval letter. I have uploaded the addendum of contract to the Equator system and sent several emails to negotiator and also closing coordinator. None have advised or sent anything back. Those of you that have done this. What is the best way to approach. I have left a voice mail message earlier today. By the way all of this started last Thursday. Looking for guidance.
Regards,
Jon
Replies
I am wondering what has changed that the lender doesn't need the co-signer now but he did. I also have changed and added for LLC and IRA. I sent a new HUD with the names that would be on it. BUT you definately need to pick up the phone and talk with your negotiator. Unfortunately, not all answer their phones. You can also tweet BofA. I am not a tweeter but I know it works.
Understand for sure! At one time I said I will NEVER take another BofA short sale. I actually LOVE the equator system because for one it is paperless and it is trackable. Never really had any issues since they went to equator and have seen their time lines go from 6 months or more to many under 60 days. I especially love that I rarely have to call and be placed on hold like before and I dont have to fax 100 page faxes that never made it to the recipient, it is all online now!
Jonathan D Rexford said:
Keep calling and emailing them, I have changed the buyers names from their personal name to the LLC name and your case is not much different. Explain to them that you really have the same buyer, just need a co-signer for that buyer now.
I am curious, why would you avoid Equator? Do you prefer to fax documents in to the lenders and play the "we don't have them" game. I have LOVED Equator since it was REOTRANS and was so happy when BofA went to Equator. It cut down on my telephone and faxing time considerably and is easy to track the file.