Our buyers walked. We had a back up offer. However BOA closed the file in error and now we are being told we have to start over. Anyone know how we can get this on the fast track or who to contact  this is their error

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Twitter and call the BOA customer care rep on the file.

No matter how it plays out you will probably have to start over in equator. The sooner you get the short sale re-initiated the better.Work on that first then work on getting it to move quickly.

We have re started the process. Any tips to get this escalated

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