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Jeff,
I would be more than happy to help out as well. Bank of America has a great system that has been built for them to streamline the process. The problem is they can not effectively train and implement the new system. REOTrans.com spent 8 months building a custom short sale portal for Bank of America. 8 other national banks will be on this system as well for short sales. The sad part is no one from Bank of America knows how to use the system or has been trained to use it.
I had Chris Saitta, CEO of REOTrans.com give me an unsolicited call last week out of the blue to discuss my thoughts on the Bank of America short sale process and the REOTrans.com relationship. It was a very interesting conversation. You can only imagine how Bank of America has impacted their systems.
The most impressive thing I learned is that the executives are listening, reading the blogs and want productive feedback.
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