Good Morning,
BofA is the secondary lien holder, with Green Tree being primary. Green Tree has offered BofA $6000 and BofA has given us verbal approval but each time they say they are sending the final approval it never comes through.
Green Tree has been wonderful and has given us extension after extension but now this is our last extension from Green Tree.
Is there anything we can do? We have called Escalations time and time again, this always leads to the BAC Specialist calling us and saying you will have approval in 24 to 48 hours, or you will have it by the end of today, or you will have it as soon as my manager comes in.
This is really ridiculous and has gone on for months.
If anyone has any suggestions please let me know.
Thank you.
**********************************
like buttons
Replies
That is unfortunate and when lien holders approval letters do not line up, that is never ideal. It sounds like the file is under review for approval based on what you are saying. I'd continue following up daily and speaking to the negotiators manager to confirm this is truly getting approved. I'd also continue reaching out to escalation contacts to keep the fire lit under them. It sounds like you are almost there!
Brett@ishortsalenow.com
310-564-6389
www.ishortsalenow.com