Is there anyone out there with experience, tips, contacts or just helpful advice? I've got a 2nd Mortgage, Citi Financial Charge Off / Post BK. I cannot get ANYONE to talk to me or return my calls. I was told 2 weeks ago, the dept. was getting shut down, and replaced, to call back the 25th. Still can't reach anyone who can help. 1st is FHA. Pending Foreclosure Auction............. oh and it's a $40K home ;)
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Ron,
I am negotiating the Short Sale.. Even if the 2nd was discharged in the Bankruptcy, we still can include it in the Short Sale.. and will need to have the Lien Released in order to transfer clear title.. I'm just looking for a contact within Citi Financial Charge Off's (Recovery). Once I get someone on the phone, I'm confident I can get what I need done. ;)
Try this 866.520.5499 its a good place to start and they sent me where I wanted to go.
Thank you Bill! I'll give it a go..
Hey Ron!
This is a # for Citi Mortgage.. I'm in need of Citi Financial, but they were able to transfer me.. Thank you for the help!
Mel
These are a few years old but may still work. Please respect and don't abuse or we all lose.
Citi Recovery Dept: 1-800-824-9907
John Hodges, VP of Citi Recovery, phone # 972-657-1023, fax# 972-657-1611, [email protected]
Philip Brewer, Operations Manager, Citi Recovery, phone# 816-505-6713, fax# 816-505-6222
Thank you Justin, much appreciated!! I'll let you know if it works!!
So far.. the # for Philip Brewer is no longer valid..
John Hodges, just rings and rings.. I will try his email, and see if that works!
Mel
Melinda I got right where I needed using the 800 number
They were very helpful if you are polite and firm
Ask for a supervisor
Had no problem the other day
I am having the same issue. I have a closing date on a short sale for March 11th and I have all of my lending lined up. BOA has the first loan and they have issued a signed contract but we are still waiting for Citi who has the second loan. My short sale negotiator is saying that Citi Recovery is making a transition and no one is communcating. I have 10 days until my closing, but still have nothing from Citi. Help! I cannot lock into a rate, or close on the 11th if Citi still has the loan. Any recommendations on contacts with recovery? Our negotiator says they plan on contacting corporate.
Kelly.. have you made any progress with your Citi Recovery file? Do you have any helpful #'s, as I am stuck!
Kelly! I finally was able to reach someone.. a dialed the regular Citi # and had them WARM TRANSFER to a representative in Charge Offs.. It worked, I got a Recovery Processor! Woohoo!
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