To Everyone,
I need some information with Freedom Mortgage. If you have any experience with them,
please respond.
Thanks,
Joan Hawthorne
Tags:
I am working on a short sale right now with them and they are idiots!!! They had the short sale in process for over 2 months with no updates. Finally, I emailed the VP of Customer Service and, miraculously, the file went to a negotiator the next day! Now, a week later, I'm trying to get a BPO ordered (which the VP said would be in a few days) and am not getting any response from anyone. The customer service rep even told me that there is not a supervisor there and that (basically) the VP was lying about the time frame on the BPO. My buyer is almost ready to walk and all I need is a simple BPO.
If anyone out there has had a pleasurable experience with them, please let us know how you did it!
Here is the info....Good Luck!!! You do have to keep going back to her but it gets the job done!
Freedom Mortgage
Roseanne Goldberg
VP Customer Service
Ph 800-220-3333 ext 2376
Fax 866-703-7125
[email protected]
Hello, All,
My experience has been over the last four months, yes I said FOUR months, they have been a challenge beyond any other bank I have worked with, including Suntrust.
I am going to take the info on the VP and use it, as I am getting nowhere fast.
Thanks so much!!
Candace
Candace
I am working with a file that is a Freedom Mortgage client. Completed Short Sale package in over a month ago and I am getting nowhere. Did your case ever move forward?
Do you have any contact info besides Roseanne Goldberg...I've already called her.
Thanks!
Hank
I just received a Freedom Mortgage short sale. It appears that this one will be a rough ride but I am up to the challenge.
My customer has been trying to obtain a package from them for the last 2 weeks. Does anyone have one here?
Here you go Kim http://shortsalesuperstars.com/group/freedom-mortgage
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