My short sale has been approved. The buyer is paying cash. They agreement of sale says that the buyer will close within days of receiving written short sale approval. Green Tree asks for closing in 20 days. Buyer says they need 30 days as per agreement. Green Tree agrees to extend settlement, but by the time they send the new approval letter there are only 20 days. Buyer says they need 30..............
Can I escalate this issue anywhere? Any suggestions would be appreciated.
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Who is the investor on the loan? You should just be speaking and working with the closing officer at Green Tree or their manager. They don't have an escalation department. Typically they can get extensions issued very quickly if they don't need investor approval to extend. If the buyer is cash why can't they close within 20 days?
310-564-6389
Sounds to me like the buyer is being a PITA. What was the buyer doing during the 10 days it took for you to get the extension? Tough crap what is in the purchase agreement. The only thing that really matters is what the short sale approval letter dictates, not the contract. If it were me, I'd tell the buyer he's closing in 20 days or to skiddaddle. It's a lot easier to get a buyer to conform than it is to get Green Tree to change its mind about closing.
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