Should it become necessary to submit a backup offer during a short sale, you must submit the backup offer within five calendar days after the initial offer becomes invalid. If a backup offer is necessary and you have one ready to be submitted, you don't have to restart the short sale from the beginning. To submit the backup offer, contact your short sale specialist immediately and they will trigger the appropriate tasks for you to submit the new offer. If you have a backup offer:

  • The short sale can proceed without having to re-upload the financials if they haven't expired.
  • The short sale status in Equator will change to Document Collection/Valuations.
  • Complete the following tasks within five calendar days or the offer will be declined:
    1. Submit Short Sale offer
    2. Upload Initiation Documents
  • You will continue working with the same short sale specialist.

If you do not have a backup offer:

  • The short sale will be declined and its record in Equator will be closed by your short sale specialist.
  • The status will change to Unavailable and the file cannot be reopened.
  • You should return to marketing the property.
  • Initiate a new short sale in Equator when you receive a new offer on the property.

For more detailed information, see How and When to Submit a Short Sale Backup Offer on the Agent Resource Center.

If you have questions, first contact your short sale specialist (or closing officer) through Equator messaging. If there's no response after two days, escalate to the team lead.

For urgent needs (such as a foreclosure postponement) or for escalation beyond the team lead, contact Short Sale Customer/Agent Care at 1.866.880.1232.

Visit the Agent Resource Center at bankofamerica.com/shortsaleagent for educational guides, news and resources to help agents complete a short sale at Bank of America

Views: 123

Members

© 2024   Created by Short Sale Superstars LLC.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************