Greentree Servicing - Need Fax Number for Authorization to Receive or Convey Information

Does anyone have the correct Greentree Servicing number to fax the agent's Authorization to Receive and Convey information.  The loan was originally serviced by BofA and the property is located in Califronia?

I tried calling Greentree Servicing at 800.643.0202 but the call would not get routed to a CSR due to "high call volume".  The website didn't seem to provide this information either.

 

Thanks

Views: 1188

Reply to This

Replies to This Discussion

I am having the exact same problem.  They send you through the voice mail system, then say all reps. are busy, and don't call back until .... time, then hang up on you.  Then when you call again it is the same way.  What a way to conduct business!

Here is an additional number, I don't know if it will work for you or not.  877-816-9125.

Phil, I am also working a Green Tree SS and today got these numbers: 866-210-6192 fax for both 3rd party auth and short sale package. Call to confirm at 800-692-8469. The file manager is Sheila at ext 55105. They suggest call to confirm receipt 3-hours after it is sent. 

 

I've not had the difficulites others are reporting with getting a person on the phone. Thus far they've been helpful. 

Green Tree loss mitigation ... 800-643-0202 x33191

or

877-816-9125

 

They enjoy their games over there. Just be persistent and stick to your guns.

They also have a fun phone system that recognizes your number and routes you to a specific person who may not even be in loss mitigation at all. So try calling from a different phone if you get caught in that circus.

Are you dealing with the Tempe, Arizona branch? I have several numbers. Just closed SS with them as the 3rd. Brutal to say the least...but we got it done.  Seller needs to be prepared to pay...they do not negotiate much! This one was in charge off already so it was with the recovery dept. I also found if I emailed them at the customer service email it would take a couple days, but I would get a call back.

If you want to try the AZ branch 877-567-3434...Travis Sanders is ext 35295 or Kevin Jones ext 36119...Chris Poorten is 480-333-6140 ...fax is 877-852-5195.

Good luck!!

RSS

Members

© 2024   Created by Brett Goldsmith.   Powered by

Badges  |  Report an Issue  |  Terms of Service

********************************** like buttons ************************