Replies to This Discussion

Permalink Reply by Bryant Tutas on October 11, 2011 at 12:11pm

It sucks but until it's in writing and CLOSED they can pretty much do what they want. Unless the written approval is a signed and valid contract. The negotiator spoke before he submitted to MI. He never should have done that. All you can really do at this point is try to negotiate down. Maybe have the seller call them to discuss. Sometimes the borrower has better success negotiating these cash contributions than we do.

Permalink Reply by Wendy Rulnick on October 11, 2011 at 12:44pm

Azim, Ask why the change in terms. When you finish a conversation with them, repeat their points, ask if you have what they said correct. They do like to double talk and the negotiators use weak memories as a tactic. SLS can be tough in that regard. Since they state they record all conversations, you can ask for them to play back the recording, too.

Permalink Reply by Azim Jessa on October 11, 2011 at 1:02pm

Thanks Bryant and Wendy.  I do keep a call log for all Short Sales.  I know who I spoke with, when, and the details of our conversation.  I did call the Executive Services Department and they promised me a call from the department supervisor tomorrow regarding this.

 

I appreciate your input!

 

Azim

Permalink Reply by Ian Rusnell on November 1, 2011 at 2:16pm

Did you hear from them?

Permalink Reply by Azim Jessa on November 1, 2011 at 7:33pm

I got the run around from the executive department and then when I tried to speak with supervisors in the department I was working with, Supervisors were always out of the office, etc.

 

They told me someone made a mistake by telling me $3500 was going to be accepted and "Nobody here uses the word Approval."  I told them 3 people told me the same thing and then listed the days, times and person I spoke with.  I asked then if they record their calls and I was told they do, and then asked them to play the dates and times I just mentioned and see what was said.  Of course they said they can't do that.  Their only suggestion was to bring in a higher offer.  At this point, when I asked for Supervisors, they were all mysteriously at meetings, lunch, out of office functions etc.  I emailed a couple and never got a response.  

 

The sellers decided to borrow $1000 more from Family and with some Pads on the HUD removed, they were able to offer $5100, which was accepted. 

 

At the end of the day, they are debt collectors who lied to get what they wanted.

 

Regards,

Azim