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NationStar responded that it was a requirement and that the file would be closed without it. I forwarded the Equator message to both realtors for feedback. So, how much time have we wasted on this? Hmmm. Don't really need any more negative thoughts for short sale buyers. Will have to see what the response it. I am staring at another app on a different NationStar short sale which hasn't been requested, yet. It is nice to hear the feedback as far as NationStar not contacting the buyer for this reason.
Kristy,
I am in total agreement with Bryant, the lender investor has the right to verify that the buyer is good. All the lender/investors are requiring this, it actually is in the benfit of all parties to ensure the transaction will close.
I'm not sure why so many of you think this "isn't a big deal"? My wife and I wrote an offer with a short-sale that was being serviced by First Horizon in february. We submitted proof at that time of our ability to close the deal. We waited for months for approval from First-Horizon, and we received a counter offer (which we accepted) a few weeks ago.
When checking the status a couple of weeks ago, we were told that Nationstar was taking over the process - last week, we received the "loan app" from Nationstar. For the record, this isn't some minor detail, the form requests your social security numbers, banking info, employment info, retirement info, and even you average checking account balance. This isn't the type of information you want to just email to some unknown party for some unknown purpose.
The idea that it somehow "protects" the seller is just not true - we submitted a loan pre-qualification letter, and would GLADLY allow nationstar to speak with our banker, but we can't just willy-nilly give them full access to all of our financial info.
The idea that this will "speed the process" is also wrong, they've had a ready-willing & able buyer for SIX months already..
The idea that filling out the form costs us "nothing" is incorrect as well. Every offer we've submitted this year has required a pre-approval letter. Every pre-approval letter requires a "hard pull" on your credit. Every "hard pull" knocks a few more points off your credit score. After purchasing a couple of homes and writing offers on others this year, we've got half-a-dozen "hard pulls" already on our credit report. When your score falls below 760, your interest rates go up. So this requirement certainly can cost us money.
I think our deal is probably irreparably kinked, not because we can't close, but because Nationstar is making up their own "rules" - rules that don't "protect" the seller or the investor - If this property goes back on the market, the next offer will be lower.
I really wish a few of you guys would grow a backbone and start pushing back to unreasonable requests from banks. It appears that at least some have pushed back and had the requirement dropped, but until more agents do so, these guys think they can do whatever they want.
The agents here have been dealing with this (and apparently rolling over on this) for six months now. If more had pushed back during that time, I wouldn't be dealing with it now.
I wonder how you would respond to this request if it wasn't the loan officer they were trying to cut out of the deal? -
I.E. "ditch your Realtor, and use ours, and we will give you a FREE STOVE!"
It isn't ethical, it isn't right, it isn't a government requirement, it isn't what Nationstar is getting paid to do, it isn't in the interest of your client, or in the interest of the buyer.
It also isn't safe - I'm not sending all of my financial info to "nationstar" - I'm sending it to my agent, who's forwarding it to the seller's agent, who is sending it to a "short sale negotiatior", who's sending it to someone at nationstar, who is no doubt sending it to some unknown loan officer - all via email.
How many of those email accounts have "password" as the password?
Part of getting "good credit" is consistency - staying at the same job, using the same bank, keeping the same credit cards, etc - my credit file from five years ago looks pretty much the same now as it did five years ago - if any of those email accounts are hacked any time in the next 5-10 years, most of the info will still be accurate, and it's enough information to make my life a living hell.
Why do I need to risk that for a loan offer that I'm not going to accept? I'm certainly NOT going to take a loan from a lender that doesn't behave ethically! <--- why would I want to sign a 30-year contract with an unethical lender that makes up their own rules to benefit only themselves?
I do lose by walking away, but not as much as the seller does, this house needs repairs before ANY bank will take it, I was willing to pay extra to get another rental just a couple blocks from my other property, just for convenience. It's highly likely that this property ends up going at trustee's sale because retail buyers aren't likely to have the funds for repairs, and investors in my area want properties that are "turn-key" or extra cheap.
The seller & the investors get a LARGER deficiency, the agents and loan officer who've worked the deal for six months get nothing, and the neighbors get another lower "comp" to make walking away that much easier.... all because of this "requirement" that isn't even necessary.
Eric Mieles said:
Mark I can understand your frustration however saying you wish some of us would grow a backbone is just plain disrespectful. I'll speak for all of us that use this site, that were here to be getter at our craft and reach success in our own short sale dealings.
Just the simple fact that someone was able to ask a question and get a number of opinions is in itself remarkable and a great service to the communities all across our country. There a thousands of other agents out there who don't use this site, don't know how to properly do a short sale or worse don't care, so I can assure you the ones on this forum are fighting hard to get the job done. We don't earn business nor get paid if we dont.
You state sending sensitive information to some unknown party for some unknown reason is not advisable. Well your not. Your sending it to Nationstar a financial institution. It is your choice I wish you much luck. Please fill us in on your progress. With your credit score and your time investment in this deal I can't see how you lose by having them do what they need to do and move forward to closing your deal.
Good luck.
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