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So...
-this>> Phone 888-369-2301 x12345
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If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
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https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
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Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
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Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
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How long does it get to talk to a negotiator at chase ??
I submitted a package back in April and is in hands of a negotiator but she never answers the phone, her voice message said that she will return the call with in one business day, 2 weeks has gone and no call backs.
I called today and talk to another person who gave me the name of her supervisor but i get the same type of voice mail and to make it worth is full.
I did close one with chase last year and didn't have this problem!
I there away around this?
should I use a company that does negotiations?
Hi Michael,
Yes, it is the approval letter from the lender after the ATP letter.
Thanks for the quick reply :-)
It's in the policy guide ML 08-43, but it is a bit like finding Waldo.
Some Servicer's do not add the waiver for FHA/PFS payoffs, but I find, if you ask, they may add it.
Personally (opinion), I think it's okay, as it is the FHA and it's in the guidelines.
This is the letter after approval of the contract, the payoff letter? Not the ATP, right?
I have another ss with Chase and just received the demand letter (pre-approval) and reading the letter I do not see the verbiage relating to
deficiency waivers for the sellers. This is a PFS through HUD. I will be asking the negotiator tomorrow about this, but wanted to see with Chase
ss approvals do you see the waivers written in the approval letters, or are they negotiated into the letter when dealing with PFS. Again the ss is a FHA loan .
Thanks for any feedback
My sense is that overall, short sales are getting easier and faster.
Bank processes are improving, the Servicers have added staff and their people are getting better, and they are more realistic about price and net.
But, hey, maybe my wife added something to the tea this morning....
@ Michael Schneider ... well that would sure be interesting. Thanks for the info.
I was told today by Chase that Chase has made a policy decision to waive all deficiencies on their short sales, across the board, without requiring financial disclosures.
Which I assume means their portfolio loans, without mortgage insurance.
Chase assigned me to a "relationship advisor" on Friday but I have not heard back from her. They took down my information and gave me and a 17 digit file number.
I call the assigned negotiator everyday but she will not return my call. I think for $549.00 they don't care if it goes to foreclosure.
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