OCWEN
Information
Ocwen short sale information
This group is for information, tips and solutions for OCWEN short sales.
Members: 648
Latest Activity: Mar 18, 2022
Ocwen Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Fax for Third Party Authorization 1-407-737-6300
Fax for Short Sale package 407-737-6352 (updated August 2014)
email [email protected]
Short Sale direct phone 877-596-8580
Customer Service 800-746-2936
If you need to get in touch with the home retention dept that number as listed on the paperwork is 877.596.8580.
The hard ship package should be faxed to the home retention dept at 407-737-6352
[email protected] For short sale packages
The contact #: 800-746-2936 option 4 then option 9
If you can't locate the loan try Loss mitigation at 877-521-3698
FX for LOA: 866-501-1610 EM SS Pack to: [email protected]
FOR ESCALATION; Use sparingly......
[email protected] this should be where you start.
2nd escalation is Michael Rapp at the following email address [email protected]. as of 9-11-14
AND.....Ocwen's Ombudsman is a consumer advocate, they'll work with you to get issues resolved. Give them a call, they are super to work with. The first time I called them, they put me in touch with someone who got me an approval. I would call and email them: [email protected] Phone: 800-390-4656.
Ocwen Loan Servicing
P.O. Box 24737
West Palm Beach Florida 33416.
https://www.ocwencustomers.com/home.cfm
Ocwen Loan Servicing LLC - Servicing Transfer Information
Servicing Transfers to Ocwen
o Ocwen will honor all non-expired short sale approval letters issued by the prior servicer. An
approval letter reflecting the originally approved terms will be re-issued on Ocwen letterhead
when the loan is transferred .
o Short sales in process but not approved by the prior servicer will require an Ocwen short sale
package to initiate a new request .
o All Authorized Third Party information provided by the prior servicer will be uploaded as part
of the loan transfer process, so as to minimize disruption to the communication process.
Discussion Forum
Games that Ocwen plays
Started by Larry Sarlo. Last reply by HarryJohnson Mar 18, 2022. 18 Replies 0 Likes
first it was GMAC then serviced by Ocwen had to update the entire file, then ocwen took over the entire file and had to again update the entire file... then borrower was not qualified for HAFA then…Continue
Ocwen transferring all loans to PHH MOrtgage
Started by Jeffrey W Wolff. Last reply by Dean E Eshelman, CPA, CDPE, IRES Feb 7, 2019. 1 Reply 0 Likes
Just so everyone knows, Ocwen is in the process of transferring all their loans to PHH Mortgage, which I believe is a subsidiary to Ocwen.Major issues with this.JeffContinue
Will OCWEN approve shortsale on vacant home?
Started by Katie S.. Last reply by Katie S. Mar 22, 2018. 6 Replies 0 Likes
My basic question is, would OCWEN approve a short sale on a house that has been vacant for 9 years? It was a single family primary residence before the owners defaulted in 2007 and moved out in 2009.…Continue
OCWEN GIVING INVENTIVE PAYMENT TO TENANT
Started by Kathleen Sheridan. Last reply by Short Sale Superstars LLC Sep 12, 2016. 2 Replies 1 Like
We are doing a short sale on a tenant occupied duplex. One unit is vacant, the other is still occupied. Ocwen says to put $10,000 on the HUD as an incentive for the tenant.Does anyone have experience…Continue
Comment Wall
Comment
-
Comment by Robert A. Carrino on June 23, 2011 at 8:33am
-
This is my second go round with Ocwen and it has been a challenge. I will say that the Joanne Perez lead I found here got a quick response and things moving -- THANKS! I am being told by everyone at Ocwen they will not postpone a foreclosure auction for ANY reason. Every other lender I work with will. Has everyone here had that same answer from them or is there a way around it?
-
Comment by Christy Sandhoff on June 6, 2011 at 5:28am
-
Comment by David Sordelet on April 4, 2011 at 11:43am
-
thank you for all of your ideas and suggestions!
-
Comment by Steve Early on April 4, 2011 at 7:34am
-
@Thom - not a bad idea, but I'm not sure I want to waste the $11. ;^)
-
Comment by Thom Colby CA Brkr 888-391-5245 on April 4, 2011 at 7:32am
-
We should all buy one share of "OCN" for $11.00 - then we become shareholders and they would pay more attention.....
Ocwen Financial Corporation
1661 Worthington Road
Suite 100
P.O. Box 24737
West Palm Beach, FL 33409
Phone: (561) 682-8400
E-mail: [email protected]
-
Comment by Missy Horst on April 4, 2011 at 7:27am
-
Ron Ferris' number is at the top of this page. I started calling and leaving messages at that voicemail box and within 2 hours I had a call back from someone in his office and in two weeks I had my transaction closed. I had been calling and calling India, over and over again and getting nowhere. It doesn't matter how many times you call, you get the same person, the calls are routed via loan number. Call the Ron Ferris number and get help!
-
-
@ David - unless they changed their policy within the last 3 weeks, this is BS. All Ocwen short sale calls connect you to India. I suppose it is possible that so many people demanded to be transferred back to the US that the value of the operation in India may be in question and they may be trying more aggressively to hold onto all the calls that come in. Ocwen is based in the us and they definitely have a Loss Mitigation department over here. You might have to just hang up and keep calling until you get to someone who will transfer you.
-
-
I am on hold with INDIA right now. They inform me that there is no way to transfer to any office in the US and that there is no office in the US to help with the short sale. Can anyone offer up a phone number!! or anything!!
-
-
@ David Sordelet - Julia is 100% correct. DO NOT deal with the people in India. Insist on being transferred to the US. They will try to ask you questions and keep you in the loop - thank them for trying to help but that you are tired of wasting your time and you want to be transferred.
-
-
I will give that a try. I contacted the Ombudsman's office today, while on hold with India. No answer, just had to leave a message. I will call them back and see if I can get sent to the US office.
Thanks
© 2024 Created by Short Sale Superstars LLC.
Powered by
**********************************
like buttons
You need to be a member of OCWEN to add comments!