Can someone please provide me with a number to Freddie Mac so that I can help them understand that the FMV for my  short sale listing is not $195K but $180K at the most? I have a copy of an appraisal that was recently done on the property and the appraiser had to stretch to get it to $180K. His original number was $175K.  They are refusing to pay any closing cost if the offer is $180K (FMV) for the area.  Explained tothe negotiator at BofA that if they foreclose on this property they will pay at 3% closing cost.  All suggestions are welcome.  Thanks

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First I would email an authorization/release to [email protected] and then wait for an automatic response

 

Then call the borrower outreach team at 877.518.8429 and discuss the situation.

 

I just called the number of 877.518.8429 and you are prompted with two choices:

  1. NACA members choose 1
  2. All others choose 2

 

I chose 2 and was routed to a pleasant voicemail indicating to leave a message with my name, phone number, email address, property address, servicer name, servicer loan number and if you have it your Freddie Mac 9 digit loan number.

recorded call attached.

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