Click the button to hire a Short Sale Agent Superstar in your area
NFCU General Customer Service - 800-368-3657 - Must have member account number
Mortgage Collections Dept.
Fax: #703-255-7947
Phone: #800-258-5948
Short Sale FAX (703) 255-7947
Letter of Authorization Fa 703-255-7947
P.O. Box 23800
Merrifield, VA 22119-3300
PACKAGE EMAIL: [email protected]
Email format: FirstName(underscore)[email protected]
Example: [email protected]
REQUIRED Short sale docs:
NAVYFCU.pdf
UPDATED authorization to above package:
Started by Jason Sanseverino. Last reply by Ben Benita Jun 30, 2016. 3 Replies 0 Likes
Good Morning All -I have short sale approval and closing is set for today. We provided Navy Fed with the required closing docs early in the week BUT we still don't have "approval to close".I have…Continue
Started by Janie Booth. Last reply by Kim Chitwood Aug 28, 2013. 2 Replies 0 Likes
Does anyone out there have any experience settling Navy Federal 2nds that have gone to charge off? Both negotiators that have been handling our account/covering for the other have ben MIA on sick…Continue
Started by Tracy. Last reply by Tracy May 6, 2011. 3 Replies 0 Likes
I am a homeowner facing pcs with a house worth about 140,000 we owe 160,000. I am reading this information on the HAFA program regarding short sales. I was wondering if anyone knows anything about…Continue
Started by Michelle. Last reply by Kevin - Greenville, SC Apr 3, 2011. 1 Reply 0 Likes
I own a home in Phoenix, AZ that I purchased in Oct 2004 ... I purchased the home through a mortgage broker and later refinanced the exact $$ amount of my mortgage with my credit union - Navy…Continue
Comment
My NFCU Short Sale experience
- Prior to listing home for sale six months ago NFCU would not discuss a short sale with me
- Since listing home NFCU would not talk to me - only an email indicating they will not look at my short sale application until we have an offer.
- After Five months we finally have an offer, after 35 days NFCU produces a one page fax Terms of Short Sale which are: Seller Cash $2000, Seller must sign promissory note of $50K with interest. Buyer offer is about $150K, my payoff is $195K. To me this is no longer a short sale, since they are making me borrow funds to pay the mortgage in full.
I feel like I just wasted six months (and made six payments) only to find out that NFCU will only accept payment in full.
Anyone else in this situation? Any recommendations?
We feel your pain :). Probably time to move on and think about your life post short sale. And thank you for your service!!!
Brigitte. We closed last month and we already paid the $20K. This is why it bothers me so much is because the deal has already been done. My Air Force attorney told me today to get a print out of the notes NFCU has on file. I have a feeling the "customer service" rep at NFCU who reads off the notes to me when I called for updates will not be willing to hand over a copy of those notes. I know for sure it says on the notes that the reversal was approved. My short sale specialists has not called me back yet after a week of messages I have left.
Also, not sure if any one knows but I noticed they zeroed out my escrow. I had a balance of 2,300 in insurance refunds, etc and they took that as well. In a normal closing I would have gotten an escrow refund for the 2,300. Is is normal in short sales they keep it? To me this is just a mandatory "savings" account and I should get my refund from my insurance payments!!!
David....nope. Consider the money they took as the first payment toward the 20,000....hopefully you haven't sent them that yet. Monthly payments? Like Janie said check and see what you signed. My bet is that they can actually do that since they have been doing that for the last two years....that I know of. I accidentally made two car payments, but didn't get the money back....only got "sorry". Move on David....going to court will only cost you more money. You just paid part of the 20,000. I do understand how you feel. BUT....(was just thinking back on what you said) IF you have it in writing that they said they would give you that money back.....then contact your attorney :-) and keep us posted.
© 2024 Created by Brett Goldsmith. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.
You need to be a member of Navy Federal Credit Union to add comments!