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Authorization FAX: 866-675-5772
Short Sale Package FAX: 866-940-8125
Executive Response - 877-245-2511
Telephone: 866-272-4749 or 800-723-7906
Home Equity: 800-685-0935 Home Equity 3rd Party Fax: 866-940-8125
Citi Summary of Short Sale Process for Real Estate Agents
Email [email protected] or [email protected] or [email protected]
The SS Pack must include:
Workable Solutions Package (below)
Hardship Letter
Last 2 Pay Stubs (if self employed there is a list in the workable solutions package)
Last 2 COMPLETE Bank Statements
Last Tax return ALL pages
Listing Agreement
Contract
HUD1
Rinse and repeat
Email [email protected]
Workable Solutions Packet
Citi Arms Length Transaction Form
Citi Financial Worksheet
SAMPLE CITI APPROVAL LETTER -
sampleCitiApprovalLetter.pdf
ESCALATION: [email protected]
1(877) 245-2511 extension: 1804473
Started by johnna lodge. Last reply by Ben Benita Jun 5, 2016. 1 Reply 0 Likes
Started by Rita Legan. Last reply by Ben Benita Apr 18, 2016. 1 Reply 0 Likes
Started by Shelby Hale. Last reply by Ben Benita Apr 12, 2016. 6 Replies 0 Likes
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I submitted an offer for my Buyer with a C21 agent for a CITI shortsale on Sept 9. On Dec 7, C21 got an e-mail back from Teri Dames in O'Fallon, MO, saying their investor had to net at least $X,000. C21 responded by pointing our our offer netted them $15,000 more, and to please expedite the contract. We've heard nothing since. Supposedly we are getting a new negotiator, but haven't heard from them, either. Since I'm not the listing agent, my options are limited.
Any advice?
Once I Googled an ex-negotiator and got his new work number. I called. He had been fired and was glad to give me names of supervisors going up about three levels. I e-mailed them and had a clear to close within a week.
I was able to get the Homeownership Dept to make the request for postponement:)
I have a listing that's scheduled to go to sale on Monday even while the borrower is being reviewed for PFS. This could create some REAL problems depending how long they are closed. The National Servicing Center of the FHA in OK City is apparently closed as well..... What to do, what to do....
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