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Chase

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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Luis Cardozo on January 18, 2011 at 3:57pm

Kevin,

Chase requires an arms length affidavit.

Good Luck

Luis

Comment by Maynard Wagner on January 18, 2011 at 12:56pm

Has anyone worked with negotiator Justin Wolter before and if so, do you have his email address?

He never answers his phone and he has never called me.  He issued an approval letter to me without ever event contacting me, but I need it modified so I'm trying to reach him.  I've called him several times, sent him a direct fax, and also tried using the email convention (I even tried every middle initial), but it got kicked back.  Thank you! 

Comment by Kevin - Greenville, SC on January 18, 2011 at 10:33am

Is Chase requiring an arms-length affidavit?

 

Comment by Wendy Smith on January 17, 2011 at 6:22am

Hi - I'm looking for the full name or extension or whatever for a person with the last name of DeLeon at Chase - this loan is a charged off HELOC and DeLeon is I think Level 3 (negotiator is 1, his supervisor is 2) -

The spelling might be a little off.  anyone?

Comment by Sue Fitzhugh on January 14, 2011 at 4:51am

Has anyone had a rentback with a Chase short sale? 

Comment by Kevin - Greenville, SC on January 11, 2011 at 3:43pm
Susan,

I haven't brought it up with them yet.
Comment by Susan Milner, SFR, CDPE, GRI on January 11, 2011 at 3:38pm
Strange; what do they say?
Comment by Kevin - Greenville, SC on January 11, 2011 at 3:12pm
Susan, I currently have three files with Chase all different negotiators with different fax #'s which I am unable to send faxes to.  I can however fax the main # and other fax #'s will no issue whatsoever.
Comment by Susan Milner, SFR, CDPE, GRI on January 11, 2011 at 3:10pm
Kevin, my negotiator received all my faxes and within minutes too; said it goes to her computer I think.
Comment by Kevin - Greenville, SC on January 11, 2011 at 3:08pm

Has anyone else had problems faxing the negotiators at Chase but no problems to the main fax#?

 

 

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