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The Trustee needs the directive to postpone the foreclosure to come from the Lender. The fact that the negotiator requested that you (the agent) contact the Trustee to stay the auction suggests 1) either they are clueless about the protocol, 2) they hope that you'll follow their instructions and when it all falls apart the onus is on you or 3) they are so disgusted with the whole process that they really don't care what happens. Either way, I agree with an earlier comment to take the matter to their supervisor and advise the Seller to contact the Lender to persuade them to order the postponement. It's worked for me in the past.
On top of that I'd be more than happy to jump in and work on postponing auctions if I knew it wouldn't be a waste of time. I guess I'm just old school...you do your job and I'll do mine!!
By the way, whatever happened...was the foreclosure postponed?...
I am still laughing about this. We went back to the Negotiator & insisted that she do it & that we CAN'T! Nor can the seller ...and I reminded her that she had done it for us previously. Good grief! We have tried to escalate it but we can't get pass the gate keeper...any suggestions?
Wendy Brandel said:
The Trustee needs the directive to postpone the foreclosure to come from the Lender. The fact that the negotiator requested that you (the agent) contact the Trustee to stay the auction suggests 1) either they are clueless about the protocol, 2) they hope that you'll follow their instructions and when it all falls apart the onus is on you or 3) they are so disgusted with the whole process that they really don't care what happens. Either way, I agree with an earlier comment to take the matter to their supervisor and advise the Seller to contact the Lender to persuade them to order the postponement. It's worked for me in the past.
On top of that I'd be more than happy to jump in and work on postponing auctions if I knew it wouldn't be a waste of time. I guess I'm just old school...you do your job and I'll do mine!!
By the way, whatever happened...was the foreclosure postponed?...
Since the negotiator is not opposed to a postponement but refuses to contact the Trustee and you know that the Trustee needs authorization from the bank to halt the auction....I'm wondering how you can get the authorization through?.. Would a letter from the bank negotiator's on the bank's letterhead to the Trustee suffice (don't laugh it's late and I'm losing brain power)?.. The negotiator emails the letter to you and you fax the letter to the Trustee showing the banks email address/contact info. After it's delivered call the Trustee to explain the situation maybe they'll work with you. There must be someone way around this. I would have the Seller call the bank and plead if all else fails.
By the way, how do the banks communicate with the Trustees to postp0ne the foreclosures?.. They must use internal channels. If there was a way to tap in and intercede that channel then there might be a shot.
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