To beat Greentree, call their corporate office in Minnesota, - 651/293-3400, and, ask for the Operations Manager for the state in which your short sale property is located.  Get their contact info., phone number and e-mail, and things get done!!!!  We contacted the guy for Florida and had an approval letter less than 24 hours later!!!

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I have the same problem with a added twist Green Tree want 5% of the new sales price 8000.00 ,and the 1st said NO WAY if they get anything other than the 3000.00 offer the 1st wants it. So the seller had to file BK ,and lost the 1st buyer and now going back at them both with a new buyer and a seller in BK? How hints to this one?
Any numbers for Reno,NV
John -- call the corporate number above and ask for an operations manager in your area......it works.....be persistent to make it happen....

You could be facing an uphill battle with a Seller in BK....
When I call the corporate office, I can't get anyone to give me the Oper. Manager. They keep transferring me to the person in charge of my account. How do I get past the operator and get the number?
Thanks,
Negotiator says $3,695 to release lien, but $11k to forgive the debt (loan balance est $37k). I asked for escalation, she refused, said she is the final word. She also said she is going by "investor guidelines". I asked for investor name, she said GMAC. I asked her why would GMAC farm out the servicing of its own paper? In other words, she just yanked that out of thin air -- complete baloney. Stalemate.

Then I went to Short Sale Superstars and found your post. I called the # you gave and asked for the Florida Ops Mgr. Even better than the Florida Ops Mgr -- I got connected to the Negotiator's supervisor! He said he is reviewing with negotiator today and will email me. THANK YOU FOR YOUR HELP!!

Cross fingers!!!!

Jennie Blackburn
An approval letter is not the problem -- Greentree will issue an approval letter releasing the lien if they get $3,695. The problem is getting debt forgiveness for that amount. Also...isn't my seller better off having the lien released (so the short sale can take place) and the balance ($33k) in unsecured debt (that he can settle later for pennies on the dollar or include in bankruptcy?), rather than forking out cash now or signing a note now?
Hi Ben, That's great !! Was this a 2nd with Greentree and did they settle? They would not settle for me even after I gave them what they wanted and that was 10% of what the principal balance was. She told me it was just like a payment and that they would still come after them for the difference so I said we are just going to forclose and do a BK so now your not getting anything. Shs said "oh well" we do these everyday !! What a joke !! She still sent me the approval letter !!

Thanks for your input.
Adela - Greentree (like ALL Servicers) get threatened with "Bankruptcy" a great deal.....in the script the negotiators read to you from, they are SUPPOSED to call you out on this anticipating it is a bluff (b/c 99% of the time it is).

BEST MOVE -- have your Seller meet with a BK attorney and have that attorney send over a letter noting the circumstances....this works best......

GT WILL settle most of the time for 10% of the principal balance.

As ALWAYS, finding out who the Ivnestor is on the note is the best move for ANY short sale....
I have so appreciated reading all the posts here and finding them very helpful. I currently have a short sale first with Chase and 2nd with Green Tree. GT is insistent they receive 5% of the purchase price. My question for any of you, aside from Chase increasing their offer (which is only 2%), what other ways can I make up the difference besides seller contribution or buyer bringing the cash to make up difference. If buyer increases their offer to make up difference, potentially Chase won't simply allow that additional amount to go to GT. I am only $4300 apart between Chase's offer and GT demand. My buyer is a cash buyer.

Ben Benita said:
Adela - Greentree (like ALL Servicers) get threatened with "Bankruptcy" a great deal.....in the script the negotiators read to you from, they are SUPPOSED to call you out on this anticipating it is a bluff (b/c 99% of the time it is).

BEST MOVE -- have your Seller meet with a BK attorney and have that attorney send over a letter noting the circumstances....this works best......

GT WILL settle most of the time for 10% of the principal balance.

As ALWAYS, finding out who the Ivnestor is on the note is the best move for ANY short sale....
Tammy -- unless the property is REALLY low end, a cash Buyer going up a few thousand should be easy to get done.

If they refuse, I would go WAY up the food chain with Chase, or, contact the Investor on the first and second liens to go over the situation with them.......foreclosing over a few thousand dollars is clearly foolish for them to pursue.
I've been working on this Short Sale since November of 2009 and have finally gotten Short Sale Approval on the 1st with PNC Bank. PNC is only allowing $3,000 to the 2nd with GreenTree. This is where the problem lies, the 1st negotiator from GreenTree was wanting $7,300.00 so I went back to PNC and informed them that the Buyer is willing to increase the Purchase Price so that the 1st could pay GreenTree the $7,300 they were requesting. The PNC negotiator requested a new short sale package with the new offer, 3 months later....... PNC comes back and said they are still only willing to pay GreenTree $3,000 so I went back to GreenTree and now the loan is in recovery. The new GreenTree negotiator is now requesting $10,750 which is 5% of the Purchase Price. I asked the new negotiator why it increased and he said that in Loss Mitigation they try and get 10% of the original balance and in recovery it's 5% of the Purchase Price. In the I"m trying to hold on to the Buyer and Seller by a thread............Does anyone have any suggestions????

Ligia I noticed your post was almost 16 months ago, did you ever get the operation managers contact info?  If you wouldn't mind I'd sure appreciate it, as I'm in a pickle with GreenTree myself and am see that these negotiators haven't changed much since your 16 month old post.  Thanks in advance.

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