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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Short Sale Superstars LLC Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Short Sale Superstars LLC Jul 11, 2018. 3 Replies 1 Like
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Yes, it seems that they have deemed that whole interwebs thing as being just a bit too sophisticated for their liking. They did make the bold decision to begin accepting documents via email though, which has proven to me anyway to be considerably more reliable than their inbound fax: [email protected]
yep, back to the fax :)
I haven't done a WFC short sale in a couple of years. Looks like they are no longer on Equator. Is that correct? Thanks!
So here's the latest. I purchased this 3 family 10+ years ago as a residence, and then refinanced it 4 years ago as an investment. Wells is rejecting my request because they are saying it was purchased as an investment. They are only looking at the refinance not the original purchase. I checked the FHA guidelines and nowhere does it say you cant refinance as an investment and be ineligible for short sale, it just says property needs to be purchased as a residence. Anyone every hear of this situation before? Suggestions?
@James -- Yes I have and I am working a short sale right now where the borrower is not late. First I sent in an authorization. After 3 days I called and they sent me the Uniform Borrower Assistance Form to be filled out, asked for Hardship letter and paystubs. After 5 days they approved there was a hardship and asked for a listing agreement.
The letter you received is standard when there is no financial hardship, I assume that after reviewing your paperwork they don't see a financial problem where you cannot afford the property. You need to show you do not have enough income to sustain. It's all about the numbers!
Thank you both for your input, Dean and Brett.
@Robin Yes. I am doing one with Wells now. Just got ATP. Used digital signatures with DotLoop.
@robin Most lenders don't from my experience and the few that do usually require a certification process. I always recommend getting wet signatures.
310-564-6389
Do you know if Wells Fargo is accepting digital signatures for short sale documents?
Thanks everyone. I did the twitter escalation last week, and I will try the .gov complaint now.
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