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Authorization FAX: 866-675-5772
Short Sale Package FAX: 866-940-8125
Executive Response - 877-245-2511
Telephone: 866-272-4749 or 800-723-7906
Home Equity: 800-685-0935 Home Equity 3rd Party Fax: 866-940-8125
Citi Summary of Short Sale Process for Real Estate Agents
Email [email protected] or [email protected] or [email protected]
The SS Pack must include:
Workable Solutions Package (below)
Hardship Letter
Last 2 Pay Stubs (if self employed there is a list in the workable solutions package)
Last 2 COMPLETE Bank Statements
Last Tax return ALL pages
Listing Agreement
Contract
HUD1
Rinse and repeat
Email [email protected]
Workable Solutions Packet
Citi Arms Length Transaction Form
Citi Financial Worksheet
SAMPLE CITI APPROVAL LETTER -
sampleCitiApprovalLetter.pdf
ESCALATION: [email protected]
1(877) 245-2511 extension: 1804473
Started by johnna lodge. Last reply by Ben Benita Jun 5, 2016. 1 Reply 0 Likes
Started by Rita Legan. Last reply by Ben Benita Apr 18, 2016. 1 Reply 0 Likes
Started by Shelby Hale. Last reply by Ben Benita Apr 12, 2016. 6 Replies 0 Likes
Comment
Hi Brett,
Yeah, it is 80 months behind and is an FHA loan. I don't understand why Citi would even go through the trouble of conducting a short sale and string myself and client along.
Got the following from Citi:
"The Investor has declined any more offers. The file has been taken out of my name and closed. You will need to reach out to HUD if you have any questions, I do not have any answers except they said declined and closed due to the days past due."
What??
Doing research for a potential short sale and was wanting to make sure all docs are updated. It seems there is no official 3rd party auth. form for Citi? On their website it tells homeowners to speak to their agent regarding this form. Thanks.
Wendy Rulnick is right Citi is regressing. 2 negotiators, looking at a third. Lose docs. Talk about rinse and repeat!!!!
The escalation number shown on the summary for this group does not lead to Michael Gray.
Citi is saying will only update us on a file through US Mail now. Anyone experience this??
I think Citi is regressing in short sale processing. The worst I've ever seen.
Thanks Melissa. Has anyone received a SS approval on a first from Citi where Freddie Mac was the investor recently? if so, was there a deed restriction?
Hi. Just wanted to provide some info on the HELOC department @ Citi.
FAX TPA to main fax: 1-866-963-0657
Follow up in 48 hours.
Then contact department at 1-866-524-9911
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