Very long story short, have received short sale approval for 1st mortgage with Wells Fargo. Weeks later, still waiting on approval of HELOC because they won't put the file through to underwriting because of a discrepancy in the name of the city the home is in. All the listing, offer, HUD, and 1st mortgage docs show "Blades". The HELOC docs show "Seaford". These towns share a zip code and the actual post office is in Seaford, so I understand how this could have happened but don't understand why this is creating such a problem. I've provided property tax bills and the 1st mtg approval letter both showing the "Blades" address. I've tried talking to a supervisor with no success, and asked why it isn't good enough that the property tax ID's match. Any suggestions on how to escalate this? Buyer is about to walk, of course.
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Go to the County Recorder / Assessor with a letter for their office signature explaining to the HELOC holder that both are one and the same address. Have the County Recorder / Assessor "Stamp" it with their Official Seal. Send that to the HELOC. If that doesn't work, nothing will.
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