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Website: https://www.chase.com/chf/mortgage/hrm_otheralt
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Latest Activity: Oct 27, 2022
Chase Short Sale Information
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Jeff Payne on November 5, 2014 at 5:46am
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Looks like if the sellers want to sell, they should pay the fee. No sense trying to get Chase to pay it if the sellers hired the negotiator.
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Comment by Tony Morales on November 5, 2014 at 5:45am
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Did the buyer really agree or were they told "in order to buy the house you have to pay a ss negotiator fee"? I see this all the time.
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Comment by Marcia Vollmer on November 5, 2014 at 5:43am
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No the sellers hired the neg/lawyer as no one else wanted to list/short sale their home as the commission was so low and the offer vs outstanding balance at loan holder was significant (house in disrepair)
Took 6 months and to get the approval and it seems like Chase just doesn't want to follow through on their approval or see anyone else get paid (even though they always knew about this fee and agreed to let buyer pay it)
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I agree with Tony, looks like the seller side needs to eat this, most likely the person who negotiated the short sale.
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Marcia, so the listing agent was actually the one to "procure" the ss negotiator? In Calif it is an MLS violation to but that on as listing. And if the listing agents feels it is necessary to hire a negotiator then they should pay for it not the buyer.
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sorry sellers hired the lawyer to neg - buyers agreed to pay bill
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buyers have hired the lawyer and there is a bill to be paid - no lawyer is going to work for free or should be expected to
agents never would have done this short sale as commission to low to have to have negotiated with Chase on this (taken 6 months) - their time is worth something to
Buyers lender included in on GFE and prel HUD - nothing was ever hidden from Chase
Chase knew about this for 6 months and issued an approval with this fee - Chase closer is the one saying buyer can not pay a fee that is on buyers side and has nothing to do with Chase
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So chase is saying they wont allow the buyer to pay the negotiators fee? The buyers lender financing the fee? Still not understanding, sorry.
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The short negotiator, I don't believe it's an actual attorney, should already know that banks don't pay a negotiator fee. So what they were doing is playing games with the bank to get them to pay it. They should eat it!
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Correct in listing the HO stipulated "buyers must pay a neg. fee"
This was in the listing and purchase agreement and on the prel HUD that the approval letter was issued for
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