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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Marcia Vollmer on November 5, 2014 at 5:31am

Seller concessions - $1900

Total Closing Fees for buyer  $4500 

House appraised higher that approved price so the buyer is getting a loan that covers all of his costs (new loan higher that approved sales price)

Comment by Tony Morales on November 5, 2014 at 5:29am

As I have seen in many listings, and possibly the one Marcia's is related to, where the listing agent states...."Buyer must pay a negotiator fee"   I don't believe a buyer simply goes out and looks to find a short sale negotiator

Comment by Jeff Payne on November 5, 2014 at 5:28am

I am confused now.

How much are you asking for the seller to pay for buyer ?  

Comment by Jeff Payne on November 5, 2014 at 5:22am

Tony, it can be depending.... so if I hire an attorney to review my contracts it has to be on the HUD?  

Comment by Marcia Vollmer on November 5, 2014 at 5:21am

The buyer is 100% financed so the $1500 is in their loan

Buyer is bringing $0 to closing

Agents only getting total $3000 commission (very small purchase price) so they won't pay

Buyers new lender won't let buyers pay outside of HUD as it is in the purchase agreement and this is skirting RESPA to remove (and they would have to redo GFE and wait 10 days in which time approval letter will expire)

Comment by Tony Morales on November 5, 2014 at 5:19am

Wow Jeff  be careful with that advice.    paying anything outside of escrow  is Fraud!

Comment by Tony Morales on November 5, 2014 at 5:17am

Well there you go  The banks, CHASE, aren't stupid,  They know that credit is going to the negotiation fee. And if the buyer has $1,500.00 to pay the negotiator then they do not need to $1,900.00 concession.  Simple answer.. agents pay the fee.

Comment by Jeff Payne on November 5, 2014 at 5:16am

Take the neg fee off the HUD and have them pay it outside of closing.

Comment by Jeff Payne on November 5, 2014 at 5:16am

Marcia they are now seeing that there are seller concessions (probably overlooked it) and they wont allow the fees for a negotiator if there are seller concessions. Just my guess... they are not seeing the entire picture

Comment by Marcia Vollmer on November 5, 2014 at 5:06am

The buyers hired a lawyer/neg. team to neg their short sale and it was in the purchase agreement that the buyers would pay $1500 

There was $1900 in seller concessions allowed and the buyers fees are $4500 so $3000 without the neg fee that can be paid for with the concessions

Approval letter was issues with Chase knowing all of this - nothing was hidden from them and now Chase closer is saying that the buyers can not pay any fees does not matter is lawyer or neg. fee

When did the banks get to start dictating what a buyer pays for?

We had Chase escalation on this but just got the run around being told to work with our closer

 

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