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Ocwen short sale information

This group is for information, tips and solutions for OCWEN short sales.

Members: 648
Latest Activity: Mar 18, 2022

Ocwen Short Sale Information

 

 

Click The Button Now To Hire A Short Sale       Superstar To Support You.

Ocwen Short Sale Package.pdf

 

Fax for Third Party Authorization 1-407-737-6300

 

Fax for Short Sale package 407-737-6352 (updated August 2014)

email [email protected] 

 

Short Sale direct phone 877-596-8580

 

Customer Service 800-746-2936

If you need to get in touch with the home retention dept that number as listed on the paperwork is 877.596.8580.


The hard ship package should be faxed to the home retention dept at 407-737-6352

[email protected]   For short sale packages

The contact #: 800-746-2936 option 4 then option 9

If you can't locate the loan try Loss mitigation at 877-521-3698

FX for LOA: 866-501-1610 EM SS Pack to: [email protected]

 

FOR ESCALATION; Use sparingly......

[email protected]  this should be where you start.

2nd escalation is Michael Rapp at the following email address [email protected]. as of 9-11-14

AND.....Ocwen's Ombudsman is a consumer advocate, they'll work with you to get issues resolved. Give them a call, they are super to work with.  The first time I called them, they put me in touch with someone who got me an approval.  I would call and email them: [email protected]    Phone: 800-390-4656.
Ocwen Loan Servicing
P.O. Box 24737
West Palm Beach Florida 33416.
https://www.ocwencustomers.com/home.cfm

Ocwen Loan Servicing LLC - Servicing Transfer Information

Servicing Transfers to Ocwen
o Ocwen will honor all non-expired short sale approval letters issued by the prior servicer. An
approval letter reflecting the originally approved terms will be re-issued on Ocwen letterhead
when the loan is transferred .
o Short sales in process but not approved by the prior servicer will require an Ocwen short sale
package to initiate a new request .
o All Authorized Third Party information provided by the prior servicer will be uploaded as part
of the loan transfer process, so as to minimize disruption to the communication process.

Discussion Forum

Games that Ocwen plays

Started by Larry Sarlo. Last reply by HarryJohnson Mar 18, 2022. 18 Replies

first it was GMAC then serviced by Ocwen had to update the entire file, then ocwen took over the entire file and had to again update the entire file...  then borrower was not qualified for HAFA  then…Continue

Ocwen transferring all loans to PHH MOrtgage

Started by Jeffrey W Wolff. Last reply by Dean E Eshelman, CPA, CDPE, IRES Feb 7, 2019. 1 Reply

Just so everyone knows, Ocwen is in the process of transferring all their loans to PHH Mortgage, which I believe is a subsidiary to Ocwen.Major issues with this.JeffContinue

Will OCWEN approve shortsale on vacant home?

Started by Katie S.. Last reply by Katie S. Mar 22, 2018. 6 Replies

My basic question is, would OCWEN approve a short sale on a house that has been vacant for 9 years? It was a single family primary residence before the owners defaulted in 2007 and moved out in 2009.…Continue

OCWEN GIVING INVENTIVE PAYMENT TO TENANT

Started by Kathleen Sheridan. Last reply by Brett Goldsmith Sep 12, 2016. 2 Replies

We are doing a short sale on a tenant occupied duplex. One unit is vacant, the other is still occupied. Ocwen says to put $10,000 on the HUD as an incentive for the tenant.Does anyone have experience…Continue

Comment Wall

Comment

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Comment by Saurabh Singh on October 2, 2014 at 12:28pm

Joanne, you can seek assistance from the CFPB - 855-411-2372.

Comment by Joanne Finochio on October 2, 2014 at 10:20am

Brett,  The investor is ETrade. 

Comment by Brett Goldsmith on October 2, 2014 at 10:14am

@joanne Ocwen typically participates in HAFA. I'd be escalating and doing research on who the investor on the note is and why they would not participate.

Let me know if you need anything at all as my door is always open.

[email protected]

310-564-6389

www.ishortsalenow.com

Comment by Joanne Finochio on October 2, 2014 at 7:38am

I have had it with OCWEN!  After Michael Rapp got involved when OCWEN said we could not do a short sale since the mortgage reached maturity which was not true I received the verbal approval on Sept. 10th.  I still have not received the written approval and now have been told by OCWEN that they do not have to accept the HAFA 8500 and will be asking for more money and will not give me approval!  This has been going on for 1.5 years!  My sellers are 86 years old and the wife has a heart condition and is in bad shape they cant take anymore.  I think it is time for petition on change.org something needs to be done.

 

Comment by Kevin - Greenville, SC on October 2, 2014 at 6:57am

no auction.com, no hubzu.

Comment by Kevin - Greenville, SC on October 2, 2014 at 6:57am

altisource was the investor.

Comment by Kevin - Greenville, SC on October 2, 2014 at 5:40am

ocwen short sale approved!

Comment by Wendy Smith on October 2, 2014 at 5:36am

Thank You Saurabh - I just followed the link & sent the message.  It took 2 minutes.  EVERYONE NEEDS TO DO THIS!!!

Comment by Saurabh Singh on October 2, 2014 at 5:14am

Ocwen-Altisource are set up to profit from others' miseries. They just want to find ways to deny loan mods and conventional short sales so they can sell the property on HUBZU. The tide is turning against them.
Right now we are busy trying to get an attorney general who can put Erbey and his bankster friends in prison. If you wish to see such greedy antisocial elements of society in prison, please follow the link and ask President Obama to appoint an Attorney General who will jail bankers!

Please fill in your details, select Justice Department and copy paste the below mentioned text on to the comment box:

"Honorable President Obama,

I am requesting you to appoint an Attorney General who is willing and able to jail bankers and foreclosure kingpins like William Erbey, Ronald Faris and William Shepro.

Banks and lenders carried through fraud to every level of the mortgage process. They committed origination fraud through faulty appraisals and undisclosed trickery.

They committed servicing fraud through illegal fees and unnecessary foreclosures.

They committed securities fraud by failing to inform investors of the poor underwriting on loans they packaged into securities.

They committed mass document fraud when they failed to follow the steps to create mortgage-backed securities, covering up with fabrications and forgeries to prove the standing to foreclose.

Justice has not been served yet. Over five million victims are waiting to see bankers and loan servicers in prison."

http://www.whitehouse.gov/contact/submit-questions-and-comments

Comment by Neil L. on October 1, 2014 at 9:53am

Has anyone heard of Ocwen basing their SS Approval amount on the UPB and NOT on the BPO? Lender is asking for a range of (80% of the UPB) up to (80% of the UPB + reinstatement amount).  Both values far exceed their BPO value.

BPO = 170k

UPB = 235k

Reinstatement amt = 23k

Lender counter-offer = 187k-204k

Crazy right?

 

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