CLOSING IN AN HOUR - waiting on final HUD approval

I am waiting on approval of the FINAL HUD. Closing within an hour. I sent it in 72 hours before closing. US Bank did not acknowledge it until Friday (48 hours later). I sent a request for a RUSH on this file this morning. I sent it to [email protected], defaultcomplaintescalation@usbank.com and [email protected]. Does anyone have any other numbers or email addresses to recommend???

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Replies to This Discussion

Permalink Reply by Jennifer Luna SFR on June 16, 2014 at 7:12am

Got it done and closed. This was the only hiccup with my whole US Bank experience. Turns out the processor was on vacation last week.

Permalink Reply by Becky Martin on August 14, 2014 at 8:56am

Ughh I hope you got to close I am having the same problem;(  I sent the final HUD in Tuesday and still cannot get anyone to respond to me - have had customer service email her too for the last 2 days - this is FHA and I am feeling desperate;(

Permalink Reply by Yvonne Westerman on September 26, 2014 at 4:21am

Hi Jennifer,

I read your email on having a successful US Bank closing. Congratulations!!!!  Would mind sharing a copy of your approval letter and HUD.  Of course marking out all of the personal information.  I just listed a short sale last week.  US Bank is the only lender.  We got an offer in 1 day.  We have a final executed contract today.  My sellers still have questions.   This is fine of course but most of them are what do I think about them saying yes.  Do they work with people?  etc.  Thanks in advance no matter the answer

Permalink Reply by Melissa Polce on October 22, 2014 at 5:08am

hope you got this closed, I cc ryan petrey on everything with no help

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