Need some help with 21st Mortgage HAFA short sale.  The listing price approved is $230k, we sent an offer for $226k w/ buyers asking 3% closing costs. And the bank came back saying that they reject the offer and will not pay ANY CLOSING COSTS! I then asked the negotiator what about a full amount price for 230k will the bank accept the 3% closing costs and she said NO, NO CLOSING COSTS. I have done several short sales and this is the first time the bank does not approve the closing costs. Who can I escalate this to? They do not want to provide me with the investor information. I sent an escaltion letter and my authorization to [email protected],
 [email protected],
 [email protected],
 [email protected]

PLEASE HELP!

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Yes it is under the HAFA program, the buyer is using an FHA loan, they did not state what they needed to net in the HAFA program letter. I emailed Freddie and Fannie, just to give it a try and see if anyone can help me. Thank You!

The offer we currently have is 88% of the offer price. I escalated to the HMPadmin but they are not able to help since the account is not a Freddie Mac/Fannie Mae. Do you have any contacts I could possibly send an escalation letter? Or How can we find out who is the investor of the account?

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