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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Patsy Clevenger on September 16, 2014 at 8:24am
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Does anyone have any upper management contacts with Chase ( Equity)??? I have a short sale that is going on 2 years ( long story) short story file has been with Chase now since June it has been reassigned 5 times and getting the run around is getting pretty old at this point. I'm in constant contact with the twitter team but I'm not getting the results that are needed. My sellers have been in a chapter 13 for 4 years all I need is a lien release from Chase. In all the years that I've been doing short sales I've never seen such a circus.
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Comment by Lisa Hanawalt on September 9, 2014 at 11:26am
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Thank you for the information, I will reach out to Jamie Dimon.
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Comment by Short Sale Superstars LLC on September 9, 2014 at 10:29am
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@tonymarles Thank you for your feedback. When you reach out to Jamie Dimon an escalation representative will reach out to you and assign an analyst to the case that is opened. As the CEO I agree that Jamie Dimon will not work the short sale. I have completed over 100 short sales with Chase and I can confirm the method is valid.
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Comment by Tony Morales on September 9, 2014 at 10:22am
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Jamie Dimon is the CEO of JP Morgan Chase He has nothing to do with short sales. I have completed over a 10 short sales with CHASE and they always respond quickly. I have contacts in the Ohio and Texas offices
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Have you reached out to Jamie Dimon or the standard short sale escalation line? [email protected], 310-564-6389, www.ishortsalenow.com
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I have a short sale in the beginning stages, we have been put into equator. My problem now is I cannot get anyone at Chase to respond to me. I have been calling and emailing the file owner, for 2 weeks, nothing. I have emailed through equator her supervisor, her opsI and opsII. Still nothing, I need a number of someone that can escalate this file.
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CHASE employees cannot purchase a short sale property It is a conflict of interest. It prohibited by their compliance department.
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I'd call the OOP or ss department and ask. What type of Chsae Employee is he? Does he work in their mortgage department or is he a teller? The position he holds may play a role.
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BUYER IS CHASE EMPLOYEE
Will Chase approve a SS where one of the buyers is a Chase employee? I know BAC addresses the issue in its Buyer Acknowledgement form but I don't recall seeing similar material or policy with Chase. Thanks
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Comment by Melissa Polce on August 11, 2014 at 12:32pm
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I have the bk papers, I will submit it normal- but they state, he has abandoned property on his behalf thru bk...may be just how it is in NC...I have done one similar before....however it was during the bk and we were able to take it out of BK to sell as a short sale...this one I know is not for the faint of heart...and BTW-they read some of my previous posts and work here before they called me-Chase told them they need to pick someone "approved" and "qualified"...So Thank You All who contribute here...because thankfully ...I have had this great network for 4 years now to bounce things off of! :)
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