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This group is for information, tips and solutions for Chase short sales.

Website: https://www.chase.com/chf/mortgage/hrm_otheralt
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Latest Activity: Oct 27, 2022

Chase Short Sale Information

 Click The Button Now To Hire A Short Sale       Superstar To Support You.

 

 

 

Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920

Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682

 

Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682

TWITTER: https://twitter.com/ChaseSupport

New Number for Chase Executive Office Resolution- 888-310-7995

888-310-7995 (Executive office for Chase)

 

Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:

Phone Direct: 858-60x-xxxx

So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345

Chase Prime and with Chase Equity(2nd).  Try these numbers for Chase Equity.

Short Sale Equity 1-866-233-5320

 

888-765-2849

866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]

Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.

 

Mail packages to Chase 3415 Vision Drive, Columbus OH 43219

Listing and selling agents must sign under their typed names in the purchase contract.

https://www.chase.com/chf/mortgage/keeping-your-home

WAMU (Now CHASE) missing document Fax 206-494-4666

Walk Department (before charge-offs) 866-346-6132

 Recovery Department (more than 120 days past due, charged off) 877-836-3040

Chase Short Sale Forms

**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"

Discussion Forum

Comment Wall

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Comment by Thom Colby CA Brkr 888-391-5245 on June 4, 2014 at 10:05am

At the end of the day, whatever is "known" must be disclosed.  So, if your attorney knows something that has an affect on Title, he/she must disclose it to Chase.  Where is the Agent & their Broker who is representing YOU?  It will be his / her Licenses at stake and his / her E&O insurance that will have a claim should things go sideways. 

You may have experience in Banking (I had many years in Exec Management in Banking before I got into Real Estate) but Short Sales, and holding back information from the Lender is a big problem! 

Chase will run a Title Report and will also ask your settlement provider for a copy of their Title Report.

Disclose, Disclose, Disclose !

Comment by Marcus on June 4, 2014 at 9:58am

The note holder was approved by Chase.

Chase does not know of the phantom owner, unless they have performed a title search.

The listing agent is aware of the phantom owner.

I believe the note holder thought he was the owner, when we started 10 months ago.  The owner situation originally came to light several months ago when my attorney did a prelim title search.  My attorney asked the agent and the note holder about the phantom owner and they explained that is was part of a sale transaction that fell through.  At that time, the phantom owner agreed to sign a quit claim back to the note holder as the phantom owner, did not even know.

That quit claim was never recorded as my attorney kept it in file.

The RE agent is not very experienced.  My attorney, is very experienced but only partly experienced with short sales.

I certainly understand your points.  My thought is why would Chase care about all this as long as they are getting their proceeds?  That may be my simple, collection oriented banker mind kicking in.

Comment by SE Davis on June 4, 2014 at 9:47am

You need to get the listing agent involved as soon as possible.

Comment by Marcus on June 4, 2014 at 9:20am

What are your thoughts Mr. Davis?

Comment by SE Davis on June 4, 2014 at 9:16am
Marcus

It will not be approved and you may be creating additional problems for this transaction.

Put the brakes on that and get yourself some experienced short sale professional help ASAP.
Comment by Marcus on June 4, 2014 at 8:40am

So - the attorney is able to get title insurance on the transaction!  However, the HUD will show the current owner as the seller, who is not the note holder.  I am sending it up to Chase shortly for approval and hope that it goes through.  Wish me luck!

Comment by Marcus on June 3, 2014 at 4:10pm

Evening Thom,

My attorney was on vacation and is returning tomorrow.  I know he has the prelim report on his desk and I will be speaking to him bright and early tomorrow so we will see.  I agree on what you are saying the State can do - however, the nulla bona that is stamped on the lien leads me to believe 2 things - the lien is not attached and that the State will likely not go quietly if the note holder/lien holder becomes owner.

As for the due on sale clause, I am not sure if we have that here in GA.  However, I am a 5 year banker with prior mortgage lending experience, not an attorney.

Thanks again for the help.

Comment by Marcus on June 3, 2014 at 4:03pm

Thanks Joe.

The property is currently not in the note holders name.  My attorney has a signed quit claim in file from the current owner back to the not holder, that has yet to be recorded - which I think is a good thing.  As I mentioned, the tax lien (FIFA) was filed in public record after the property was transferred out of the note holders name.  The state has also tried to nulla bona the the lien a couple of times since, which further leads me to believe the the lien is currently not attached.  So, I am hoping my attorney will be able to get the title insured as is, have the current owner sign the deed at closing, and get Chase paid so they cancel the security deed.  I am not sure why Chase would care because all they really care about is getting X dollars to release their deed.

If this doesn't work (because Chase wont agree to it or for any other reason), we will have to transfer to the property back into the note holders name, and then negotiate the lien because once the note holder/ owner of the tax lien owns the property again, the tax lien attaches immediately.  The note holder does not own any other property, he has no assets, is on disability, and is terminally ill with cancer.  Further, the property has no equity, so the state will get nothing no matter what.  However, I will be at their mercy if the earlier option does not work.  

Sorry to be winded, and thanks again to everyone for the help.

Comment by Thom Colby CA Brkr 888-391-5245 on June 3, 2014 at 3:57pm

Do you have a Preliminary Title Report ?  THAT will give the full story.  The State can place alien against anything they believe the taxpayer may own or have an interest in.  If the note is in the taxpayer's name, then it is likely he/she has an interest in the property.  Further, if the "mortgage holder" has deeded the property out of their name without written approval of the Lender, it is also likely to trigger a "Due on Sale" clause in the note - another twist :-)

Comment by joe beauchamp on June 3, 2014 at 3:49pm

I wouldn't bet that you have fewer problems than more. Banks don't like to deal with properties not in the noteholder's name. On the other hand, assuming that the deed to the new owner was recorded, that could make things a lot faster to go to the state and complain that they put a lien on someone else's property and NEED to get that off post-haste. You could complain to a state senator, etc. about their outrageous irresponsibility and lack of response, assuming that they are the usual slow as turtles. If you get the lien off of there, you are probably best off with the quit claim back to the original owner to deal with the bank. (No need to record it.)

If the deed to the current owner is not recorded, well, probably tough luck, you need to deal with the tax dept and do what you can to either convince them that the lien is improper (show them the current deed) or that you'll pay for a release, which they usually don't cooperate on - they like full payoff. They be gov/t employees, after all, what do they care?

In any case, you have more complication but a possibility of getting out of things faster. Interesting.

 

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