Information

PNC Bank

Help with PNC short sales.

Website: https://www.pnc.com/webapp/unsec/Homepage.do?siteArea=/PNCCorp/PNC/Home/Personal
Members: 388
Latest Activity: Jul 27, 2020

PNC Bank Short Sale Information

 

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Customer service 800-523-8654

FAX:
937-910-4009

MAIL:
PNC Mortgage
Attention: Central Receipts
HAMP Bldg 7 – B6-YM10-01-1
3232 Newmark Drive
Miamisburg, OH 45342

PNC HELOC Department:

Phone: 866-622-2657    FAX: 866-641-2691

We seem to be getting conflicting info on numbers. Try these as well.

Fax SS Package to: 937-910-4009 -- Takes 24 hours to make it through their imaging system. Then call: Jonathon 937-910-3327 (he's in PNC's 1st Lienholder Loss Mitigation dept.)  He was very helpful for me. good luck

Here are updated Phone Numbers for PNC Mortgage:

SS Dept # is 888-224-4702

FX: 440-546-2201

FX: 937.910.4009

First Mortgage:800-523-8654

First Mortgage Letter of Authorization:937-910-3333

 

2nd Mortgage Collections: 866-622-2657 x 44700

 

ESCALATIONS:

PNC Twitter @PNCBank_Help 

[email protected]
800-524-9995

 

PNC SHORT SALE DOCUMENTS LIBRARY

Process for Fannie Mae/Freddie Mac Hardship Assistance Review

PNC Arms Length Transaction Notice.pdf

PNC HELOC PKG.pdf

Discussion Forum

PNC Escalation Contact

Started by Deb Orth Jul 27, 2020. 0 Replies

Does anyone have a contact at PNC?  Getting nowhere in response to submission of short sale package.  Keep getting emails saying they have received the documents.  Then they ask for the same docs…Continue

PNC Escalation

Started by Steve Doan. Last reply by Dean E Eshelman, CPA, CDPE, IRES Jan 23, 2017. 6 Replies

Hello all.  Have a short sale, home value is in the low 700's.  PNC is in the second  position and there is decent amount of equity beyond the 1st.  Having the home on the market for going on a year…Continue

1st and 2nd with PNC

Started by Ashley Den Uyl. Last reply by Sandy Hermes Nov 23, 2015. 1 Reply

The property went to foreclosure sale in 8/20/15. Michigan is a redemption state so we have 6 months from 8/20/15 to complete the short sale. I received an offer on the property and submitted the…Continue

Tags: sale, escalation, second, first, redemption

Help!! Should I resubmit package after seller is past due?

Started by Sandy Hermes. Last reply by Kylee Roe Jun 1, 2015. 5 Replies

Intitated contact with PNC last October and let them know Seller was reaching out for short sale. He could see a new financial obligation that would exceed his mortgage payment beginning in Jan. They…Continue

Tags: on, loan, netproceeds, current, seller

Comment Wall

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Comment by Kylee Roe on September 22, 2014 at 8:58am

@Brett. Thanks for info. I spoke to PNC BK dept. They won't reconvey while Bk is still active. Have to wait for discharge. The BK trustee messed up with a late payment to creditors. Now, two months after the final BK payment was made, it should be discharged. But because of the Trustee's mistake-now taken care of--we are still months away from discharge, and buyer waiting.  On top of all this, PNC does not HAVE to release the lien. They can't collect from the seller, but if they want to, they can keep the lien on the home. Seems easier at this point to renegotiate the 1st lien short sale and get PNC 3K, and get this done!!

Comment by Brett Goldsmith on September 19, 2014 at 6:23am

@jeanette what type of loan is the 2nd? Call customer service at 800-523-8654 and get pointed in the right direction. If you need a short sale approval you will have to faciliate the short sale with PNC and go through a review process. If you need assistance feel free to reach out to me at 888 559 5956. [email protected], www.ishortsalenow.com

Comment by Brett Goldsmith on September 19, 2014 at 6:20am

@kylee if the lien was stripped you could likely just contact customer service and ask for a zero demand letter or a reconveyance letter. If that doesn't work reach out to the escalation department. If the lien was or is going to be stripped through the BK i'm not sure why you are concerned about reaching out to PNC.

Comment by Jeanette Becker on September 19, 2014 at 5:26am

Does anyone have current information on who I can call at PNC to get a short sale approval on the 2nd?  I had a [email protected] with a phone number of 937-910-4128.  I called after sending an email to him and lori explaining the situation and someone else's name was on the voice mail.  I also had a [email protected] with no phone number and now I am not sure either one is a valid email address to draw attention to my nightmare of a short sale. Does anyone have additional information on who to call?  Thanks!

Comment by Kylee Roe on September 2, 2014 at 5:52am

Need some help with a Bankruptycy and PNC on second. I have the first approved, seller in BK, but all payments complete.  Second was stripped, so PNC gets nothing, and I have a court order saying value on 2nd is $0. HOWEVER.....trustee dragging feet to get final discharge paperwork. Was supposed to be complete in late July--and this part is out of my hands.  If I get permission from PNC, I can get a court order to sell, but am afraid to contact PNC, who will then want a share of the sales price and I'll be starting at 0 days again, on another short sale negotiation, on a loan that is stripped!  How do I get PNC to send me a reconveyance or a $0 payoff? I have the court ordered $0 value paperwork. Send that to BK dept. at PNC? Thanks for your ideas?

Comment by Melissa Trimarche on March 25, 2014 at 11:43am

Does anyone have escalation department fax or contact for PNC 2nd lien department.  We have 1st approval and unresponsive rep over there.  This was previously approved 2nd HAFA short sale, but they would not extend due to new CFPB guidelines. Long story... but we need to contact someone ASAP...

Comment by ElizabethWeintraub00697006LyonRE on March 13, 2014 at 7:08am

Fannie%20Mae%20TPA.docSS%20PNC%20Package.pdf

The PNC deficiency form is in the PNC short sale package. Attached is the authorization you need for Fannie Mae.

Comment by Bill Garrett on March 13, 2014 at 4:03am

PNC FORMS - "DEFICIENCY FORM" & "GSE AUTHORIZATION" 

My PNC negotiator needs these forms from our sellers but cannot seem to get me the forms to complete/sign. They do not appear to be on the PNC website.  Does anyone have these forms?  Thanks

Comment by Donna Clayton, Broker, MBA on December 6, 2013 at 3:33am

Please Update PNC Loss Mitigation Phone Number.  It is:

888-224-4702

Comment by Neil L. on August 12, 2013 at 7:36am

Divorce, Husband had the debt discharged with Chapters 7 BK and refuses to sign but will Deed the house to the x-wife if needed.  PNC is requiring paperwork from him.  Has anyone found a way around this?

 

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