chase supervisor
I asked to speak to a supervisor at Chase, they informed me that they did not have supervisors that took phone calls on the floor. I almost laughed if I wasn't so frustrated.
Replies to This Discussion
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Permalink Reply by sherry on
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Richard - I may need your connections. I submitted all my sellers docs at least 2 times and just needed to get an updated BPO. Apparantly the idiots that got the BPO started the process all over again. Now I am told it has been assigned to a neg who is the escalated department
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Permalink Reply by Ben Benita on
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To my fellow superstars, try:
Executive Resolution Group for Chase, 866-605-9253
and
888-310-7995 (Executive office for Chase) - EXCELLENT number
to get things done.....don't hate the negotiators, they are only following the scripts they are given.....
:-) -
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Well here's the thing--- The representative in the Executive Resolution Group ** does not negotiate the file. All they are told to do is reach out to the negotiator and advise you of what else is needed besides that the only thing left to do is try to get the file worked by a supervisor. The ERG is only there to try to mend your relationship with the negotiator and than pass off the file and close it out. Just shoot me an e-mail and i'll see what i can do for you. [email protected]
sherry said:Richard - I may need your connections. I submitted all my sellers docs at least 2 times and just needed to get an updated BPO. Apparantly the idiots that got the BPO started the process all over again. Now I am told it has been assigned to a neg who is the escalated department -
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Richard -- tried e-mailing you at "[email protected]" as per your message below....I assume the string @ymail.com was a typo?
Shoot me a message -- [email protected]
We do have other better and direct contacts, but, do not give up ALL our secrets on here......
:-) -
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Just got my approval letter but not happy about the wording: "The amount paid to Chase is for the release of Chase's security interest only, and the Borrower is still responsible for all deficiency balances remaining on the Loan, per the terms of the original loan documents?
I've emailed the neg to see if this can be settled now in return for a promissory note still waiting. Any ideas? -
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A few questions:
Who is the investor on the loan?
Whats the balance of the 1st lien Chase? Offer on home?
What kind of promissory note are you offering to Chase? 5 yr, 10 yr and the amount to be repaid.
Who is the negotiator that you are working with and in what department?
sherry said:Just got my approval letter but not happy about the wording: "The amount paid to Chase is for the release of Chase's security interest only, and the Borrower is still responsible for all deficiency balances remaining on the Loan, per the terms of the original loan documents?
I've emailed the neg to see if this can be settled now in return for a promissory note still waiting. Any ideas? -
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Not sure of the investor. I know it was originally a BOA loan and was sold within the last 9 months to Chase. There is only one lien for about $135,000 and the offer is for $42,000.00. My seller will be willing to sign a 5 year prom note up to about $5000.00....
At this point I am waiting to hear back from the neg who is in California.....property is located in Florida -
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Sherry,
If you get a chance add me so i can send you a direct message.
sherry said:Not sure of the investor. I know it was originally a BOA loan and was sold within the last 9 months to Chase. There is only one lien for about $135,000 and the offer is for $42,000.00. My seller will be willing to sign a 5 year prom note up to about $5000.00....
At this point I am waiting to hear back from the neg who is in California.....property is located in Florida -
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Permalink Reply by Janie Booth on
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Hi, Richard ~
Yes, please share as I'm anticipating needing good contacts this round with Chase. My email is [email protected].
Thanks,
Janie Booth
Richard said:You guy's this is my first time posting, but if you guys need upper managements information for any shortsale let me know i have wonderous connections at Chase that will get me the information that i need.
Thanks!
Rich -
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Permalink Reply by Cami Pinsak on
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I, too, could use some assistance with Chase. No luck thus far with other avenues. My e-mail is [email protected]. Thanks in advance for the assist!
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Just an update on my short sale:
I had an approval from Chase for a short sale but it included language about reserving the right to pursue the deficiency. My seller would not sign with this language.
I emailed the neg to find out what could be done to remove the language. The neg came back a week after and wanted 10% of deficiency which was about $7000 at closing to take the language out. I countered at $4500 which was okay to my seller but then 2 days later seller came back and said he can only do $3500.00
So I went to neg and said seller has no money which shows in bank statements and financial documents and the money would actually be from his girlfriend and the max she can loan him was $3500.00
Neg accepted $3800 and I now have a revised letter which shows no futher action will be taken and the deficiency of $67,000 would be waive and written off as settled in full.
I love this website. Thanks again. Closing on or before 7/28. -
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Today I received my short sale approval from chase for a property in Florida ( outstanding loan 47K, sale price 14K). Can some one help me with the language of the letter,
"please note this amount is for the release of the lien(s) only and that you are responsible for all deficiency balances per the terms of the original load documents" what are they (Chase) trying to say? -
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