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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Jan Sanderlin on September 3, 2013 at 9:19am
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Chase has a department that actually will review evaluations. The best thing to do is call into customer service and state your issue and that the negotiator will not listen to reason and ask that you be connected to that department or that someone contact you! Why pay for an appraisal if you do not have to. You may contact me directly [email protected] for another solution.
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Comment by Neil L. on September 3, 2013 at 9:09am
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Yes, just order appraisal and then get a letter from buyer agent or buyer stating they're not willing to pay more than appraised value. Then send appraisal to negotiator with letter.
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Comment by Jeff Payne on September 3, 2013 at 7:50am
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Even though it is a cash offer, why not order an appraisal?
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Comment by Camille Stottlemyre on September 3, 2013 at 7:24am
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Neil, Thank you but it is a cash offer. Any ideas?
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Camille, accept the offer then use the buyer's appraisal to dispute the value. Lender's won't finance more than the property value so when you show that value to the lender they will usually see the light.
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Does anyone have a good way to dispute a valuation Chase did on a property? The number they came back to me with is insane. We are against the clock on this and any advise is appreciated. I was told last week that they are closing many of the Chase Short Sale locations and the files are being transferred this week which I am sure will make it even more fun to get a response.
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Does anyone have a list of allowable closing fees for a Chase Freddie MAC Loan?
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Comment by Tara Samney on August 22, 2013 at 3:56pm
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A warning....HOA/condo disclosure fees were denied and the seller's relocation credit can not be used toward any fees.
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After having a few horrible experiences with Chase I recently had one go extremely well in spite of delays with buyer's financing. Freddie Mac. Offer was right at appraised and it was accepted without a counter. Not an overly long wait. Negotiator on this one was excellent and closer Cathy C. went above and beyond in thoroughness and promptness to my requests. It's amazing how some reps can be so professional and others make it clear they don't have time for the file or feel like working it. Seller even got the $3,000 relocation credit.
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Comment by Short Sale Superstars LLC on August 8, 2013 at 3:21pm
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866 233 5320 is for the chase securitized loan department, typically does the trick. If not call OOP.
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