Click The Button Now To Hire A Short Sale Superstar To Support You.
Short Sales 1-800-669-6650
Short Sale Fax 1-866-808-5050
Home Retention Department 1-800-669-0102 call to open VA or FHA/HUD short sales
Letter of Authorization Fax 888-491-4947 or 805-520-5019
|
***Need Help? Try TWITTER HELP****:
****LOG INTO YOUR TWITTER ACCOUNT and TYPE: @BofA_Help Call YOUR NAME RE: PROPERTY ADDRESS, YOUR TEL NUMBER
http://social.bankofamerica.com/
For TWITTER Do not place LN# or borrower name in the message. Just a brief: 'Need help with a HAFA short sale" will suffice. Make sure to mention short sale. Also, each file should to be a separate tweet. If you have issues with 4 files then send 4 tweets. They will respond very quickly.
HELOC Short Sale Department: email for LOA and Short Sale Packages: [email protected]
EMAIL Moderator with new contact info or corrections to this group.
Started by Albert E. Manalo. Last reply by James Franko Oct 8, 2021. 11 Replies 0 Likes
Started by Chris Zubrycki. Last reply by Brett Goldsmith Jun 19, 2018. 4 Replies 0 Likes
Started by RVT REI LLC. Last reply by RVT REI LLC May 21, 2018. 2 Replies 0 Likes
Started by Izabella Lipetski. Last reply by Izabella Lipetski Mar 11, 2017. 2 Replies 1 Like
Started by Elva Branson-Lee. Last reply by Chris McGee Feb 10, 2017. 8 Replies 0 Likes
Started by Erinn Frisbie. Last reply by ElizabethWeintraub00697006LyonRE Jan 23, 2017. 4 Replies 0 Likes
Started by Tom Braunagel. Last reply by Tom Braunagel Dec 7, 2016. 3 Replies 0 Likes
Started by Tony Morales. Last reply by Tony Morales Sep 9, 2016. 6 Replies 0 Likes
Started by Robert Martin. Last reply by Robert Martin Jun 2, 2016. 2 Replies 0 Likes
Started by Lisa Jackson. Last reply by Julie Lyons May 2, 2016. 3 Replies 0 Likes
Comment
..I couldnt agree more with Joe's advise..you must watch BofA like a hawk. I'm on the line with BofA's Escalation Dept #866-880-1232..seems apparent that they are trying get their act together but in Jim's case, I'd file a ticket with Natl Service Center to get that file straight.
Jim, it seems that you have to push real hard to get FHA things moving at BofA. Not always, but way too often. WF seems to respond when you call HUD and get them involved, not so much with BofA (also, HUD xfer's you to BofA when you first complain to them - I've actually had them say that they don't deal with short sales after I've been xfer'd. Call in again and complain about not getting anywhere). Basically, way more than seems at all logical, you need to stay on BofA for FHA - and for some files, go back to HUD a lot.
Jim, We had great response time on getting the ATP..rec'd within 30 days of request however BofA is not completing the standard approval process by simply issuing a Sale Contract Review which confirms our offer meets FHA's payoff. BTW we have had to go to HUDs Nat'l Service Center on escalated issues in the past..I think it may benefit you to do so as well..# 877-622-6525
Seth Russell, you're farther than me. How long did it take you to get to this point from when the ATP was issued? It's been five months for me with no approval of any kind. I've been loosing deals because buyers AND sellers are tired of waiting. Plus, B of A is telling me they won't honor the $1000 seller incentive because the deal didn't close by the deadline even though it's B of A's fault that it didn't close.
Yeah, but don't worry about it because Bank of America is selling off the servicing of those underwater loans as fast as you can say hello Green Tree or Nationstar. There won't be any Bank of America loans left to complain about shortly.
Is it just me, or is this thread on BOA just profoundly depressing? We work in an Alice in Wonderland environment.
Responding to Jim Stewart..I'm in the same position with BofA..My clients received a Summary Sale Review which approved the sale however the Supervisor issued a statement this morning..Thats all my clients will receive..No Approval Letter to be issued??
I'm taking this up with HUDs Nat'l Service Center and opening a ticket. BofA is dropping the ball all the time and they have to be called on their poor performance.
I was supposed to interpret the email differently, I suppose. It's on "me" now, LOL. Oh yes, I escalated it through twitter. They did not get me a resolution yet. If it's denied for COOP I will escalate to executive offices.
Wendy, when you say coop and BofA, I think of my most recent coop experiences with REDC, etc. where it seems middle school kids are in charge and strange things happen - although, sometimes they work out. So, my first thought is that you are up against ill-informed and ill-managed people. Worth going to tweet to complain and get someone to really look into the guidelines.
On the other hand, how far is this from the currently discussed rules of not being able to have a contract for the first week of marketing or FHA demanding that the list price be the appraisal price even if it has not attracted an offer in 6 months? So, this seems like a similar possibility.
I'm guessing that you had it listed before going to BofA, in which case, I would argue that they have to be nutz to state that you retroactively unlist the property because a secret BofA coop program is available to you (not secret? then what are those guidelines? Good luck getting them).
Then, worse case, I assume you can just write a new contract with a new date.
[But, be sure, BofA employees can misinterpret their rules - I asked HUD about the screwy logic to some BofA FHA property questions and they clearly informed me that those are NOT HUD questions, BofA makes those up - then BofA specialists try to tell me that HUD requires certain answers - so stay on your toes. Bank honesty, to be sure, is on a different scale from that of us simple mortals.]
Wendy I'm with everyone on this. That is a flat out lie. I am closing on a coop right now and the woman from AMS though that I was working with it on made it clear that if I had it listed for at least list price that it wasn't an issue. Also I had the contract ready all the buyer did was increase to match their price and it was no issue. I know we had to submit the letter signed by owner before we submitted contract but it was not a big deal regardless. I would say if you have a servicer like I did work with them as much as possible. Mine was much more of a help than my negotiator.
© 2024 Created by Brett Goldsmith. Powered by
Short Sale Superstars, LLC and www.ShortSaleSuperstars.com does not endorse the real estate agents, loan officers, attorneys, real estate brokers and other participants listed on this site. These real estate profiles, blogs, blog entries and forums are provided here as a courtesy to our visitors to help them make an informed decision when buying or selling a short sale. Short Sale Superstars, LLC takes no responsibility for the content on these pages that are written by the members of this community.
You need to be a member of Bank of America Short Sales to add comments!