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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
Community state rules in AZ: Help for homeowner who wants a short sale but is now married.
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Kathy Weber on May 26, 2013 at 11:19pm
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I've had verbal MI approval for a month. Chase keeps saying the delay is that the investor & MI can't agree on what monies each is to receive. Tried to escalate the situation twice but to no avail. Foreclosure date is coming up in 5 weeks. Has anyone had this situation, and how long until the investor/MI agreed? Cannot get answers from negotiator/Equator.
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Comment by Tony Morganti on May 19, 2013 at 3:43am
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Can anyone tell me if Chase will pay past due condo homeowner fees, buyers closing costs, or a home warranty as part of a short sale. They are first lien holder and there is no second.
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Comment by Ellen Dittman on May 15, 2013 at 1:18pm
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Congrats! I am working one with Chase right now. Agreed but we got appraisal ordered in less than a week. Hoping for quick turnaround.
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Comment by Kathleen Lordbock on May 15, 2013 at 1:12pm
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Closed a hafa chase today! No incentive since seller had to move out before closing for their new job.
Lots of repetition since we started off Equator and then moved on to Equator
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Comment by Kathy Deal on May 15, 2013 at 8:45am
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@Kacey - Ask for the Short Sale Complaint dept. That is how I got through. Good luck
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Comment by Kacey Queen on May 15, 2013 at 8:30am
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does anyone know Chase SS Escalation departments new number?? short sale department told me "they dont have a number right now". I had a case opened already and when I called to check for an update I was redirected to ss department who cant answer anything! Help!!
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Comment by Vikki Lucas on May 15, 2013 at 12:34am
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Thanks, Kevin! Leave it to me to go searching through all the guidelines and forget to just look at the FAQ. D'oh. Much appreciated!
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Comment by Kevin - Greenville, SC on May 14, 2013 at 5:13am
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Vikki,
How does the $6,000 maximum for subordinate lien payments affect IRS liens, tax liens, mechanics liens, HOA liens, etc.?
The maximum amount of sale proceeds that is available for all types of subordinate liens is $6,000. Liens that have priority over the first mortgage lien, such as HOA super-priority liens in some states, should not be included in the $6,000 maximum. Those liens must be paid from other closing costs permitted by Freddie Mac to be paid from the sales proceeds (currently 3 percent) or by the borrower from his or her own funds.
http://www.freddiemac.com/singlefamily/service/short_sales_FAQ.html#19
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Interesting message I got today from a Chase negotiator on a Freddie Mac deal.
Can anyone recall that Freddie Mac limits HOA contributions?
Also, take note that a GFE is now required if the buyer is asking for concessions.
Finally, I find the statement on two HUD fixes and you're kicked back down to List. Assist. very interesting.
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I called the Executive Office Resolution # today and the agent I spoke with told me the negotiator on my file had already left today. When I told her that was not an acceptable answer she asked me if I want to talk to the Short Sale Complaint dept. ......Hello, Absolutely :)
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