Hello:  I have closed quite a few short sales, without too many issues.  However, only a couple of them have been FHA.  I am presently working on one with WF.  The property was occupied by owners for a couple of years, then due to health issues, could no longer get around on a 2 story home, moved into another property.  Property has been rented for over 2 years.  Package was submitted with an offer on or about 3/18/2013.  The negotiator keeps sending the same email through EQ, that an executed financial statement has to be submitted.  He said that I could just use the same format on PD,F that was filled out through the system. EQ instructions, are to email anything directly to the negotiator, because I am not able upload anything to the library. What should be the next step?  Call HUD or the bank? I should add that due to health reasons, tenants stopped paying rent, and we are in the process of getting them to vacate the property. Any help will be appreciated!  Thank you.

 

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It's overly obvious that you should email a signed financial statement to the negotiator, so I am assuming you left out that you did that multiple times. Since you are not getting the correct response, fax it in so that the rep will see it in a couple of days, send a message through EQ that you have emailed it to the negotiator (or whatever this person is called - wfprocessor, wfrep or whatever) X times and continue to get the EQ message requesting it, and call in to the rep to discuss the problem. A couple of days after you fax it, call and ask the rep about seeing it - he will confirm that - mention that you want that in his notes.These are different systems documenting that you have been responding and WF has been ignoring you.

After that, if you still have that issue, call again and ask to escalate it. I would then involve HUD if you still have a pinhead asleep at WF.

Thank you for taking the time to reply.  As of today I was sent an email:

Accept or Reject Decline Offer Request? Hard Decline

Close the LPS Workstation?

Comments :

MY RECOMMENDATION IS TO DENY THE SHORT SALE AS

INVESTOR HUD HAS DENIED VARIANCE TO ALLOW A 120

TRADITIONAL SHORT SALE.

1 of 1

Review Decline Short Sale

Any advise?  Thank you for your help!

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