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Wells Fargo Short Sale Info and Items Needed
Wells Fargo Short Sale Dept 1-866-903-1053 (see below for ASC forms)
Short Sale FAX 1-866-969-0103
Letter of Authorization Fax 1-866-917-1877
Mortgage Servicing 1-877-841-5301.
Wells Fargo Line of Credit Division 866-961-6861 or 866-970-7821
Third Party Authorization: 866-917-1877 (fax)
Fax: 866-834-7850 or 866-834-7949
Email format [email protected]
OR [email protected]
ESCALATION DEPARTMENT 866-605-0829
Wells Fargo Executive Offices: 800-853-8516
Started by Beth Walsh. Last reply by James Franko Nov 1, 2021. 6 Replies 0 Likes
Started by Kay VanKampen. Last reply by Brett Goldsmith Oct 8, 2019. 2 Replies 0 Likes
Started by Angie Fraguas. Last reply by Brett Goldsmith Jul 11, 2018. 3 Replies 1 Like
Comment
This is the new Wells Fargo short sale affidavit as of 12-01-12.
I completely agree with Joe. I have always felt WF was one of the better lienholders to work with and seem to have a higher caliber of customer service people working their ss department. However, in the last 6 months, I too have had to escalate to HUD to get them to play nice. Cannot say they are the ony ones though. Same issue with Met Life and a couple of others. Opening a HUD ticket has been helpful and saved my borrower (and my team) a lot of needless grief and frustration. Email: [email protected] with your loan number, borrower and statement of issues with servicer.
I had one a few weeks ago that we had a written ATP good through May 2013 and even had an offer that had been in for 3 months and found out the Servicer (Met Life) was trying some funny business.
By re-engaging with HUD from my previous ticket number we were able to get it pulled from the auction block 45 minutes prior to sale time on the date of sale. Really slimy on the part of Ronnie David and Corie Pyburn at Met Life.
Just be sure to be appreciative and professional with HUD and other advocates. They have a tough job too and I think we need to be sure to let them know how important and appreciated their advocacy efforts are to our borrower clients and us!
WF has been the pits on a couple of my FHA's for at least 1/2 yr - multiple calls to HUD, who seem to kick them in the butt and WF will look like it is doing its job for a day or two. Send your authorization to HUD then call them about the problems.
I sent them comps they could not be recent they had to be comps the same time as the original BPO so if the value has gone down they will not use them.
Thanks,
Valuation Desk
LOL is Fannie of course. Every transaction I have that is Fannie they are 20% above FMV
Joanne, Sorry I meant, Fannie, Freddie, FHA, VA, etc.?
This is a first mortgage no second.
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