Replies to This Discussion

Permalink Reply by Michael Hayley on January 25, 2013 at 7:30am

Its part of the game. 

Permalink Reply by Thom Colby CA Brkr 888-391-5245 on January 25, 2013 at 7:37am

I've not experienced this (yet). Are they trying to "collect" from the borrowers or are they supposedly trying to initiate the short sale? 

Permalink Reply by Megan Brooks on January 25, 2013 at 8:00am

They told me they are just trying to "initiate the short sale". Although, we have the documentation that we are doing that.

Permalink Reply by JulieAnn DeCeunynck on January 25, 2013 at 7:48am

i have a form that works great for me and my sellers...i have attached it to this message. This will not stop the communicating however the bank will have to use US mail...good luck!

Attachments:

• do not call.pdf, 36 KB

Permalink Reply by Megan Brooks on January 25, 2013 at 7:59am

Thank you so much! Do we just send it to their SS fax #?

Permalink Reply by JulieAnn DeCeunynck on January 25, 2013 at 8:02am

if it were me....i would upload it into Equator and fax to every NAtionstar fax number you can get your hands on....it may be different departments making the calls...i would fax it to more than just the short sale number.

Permalink Reply by Megan Brooks on January 25, 2013 at 8:04am

Good point. Thank you again!

Permalink Reply by joe beauchamp on January 25, 2013 at 8:08am

You can give them a cease and desist, but I wouldn't - bad companies do that to make the "client" think things are fixed when the calls stop and the bank cannot call for legit concerns. However, sending a change of phone number to your office and change of address to your office will work. Then you get the stuff that you beg the bank to send to you anyway and they dumbly insist upon only pony express sending it to the client (who either throws it away or shelves it - idiot banks).

Permalink Reply by Jen Hill on January 25, 2013 at 8:19am

Hi Megan,  Yes seems like we've had this happen in the past.  Maybe try sending Nationstar a Cease & Desist?  Make sure your sellers know that a C&D will cut off ALL communications though.  Not that that's a bad thing. ;)

Permalink Reply by Michael Hayley on January 25, 2013 at 10:15am

This has been an interesting thread. I've had a lot of cases where I've had to send a "release of cease and desist" so that the lender will talk to me, much less the client, when there is also foreclosure litigation. I tell my clients that dealing with the Collections department is a cost in their effort to be rid of the debt. Im not sure there is a way to stop the calls without hurting the short sale, but I am listening for your ideas...