Comment

Comment by Michael Hayley on September 6, 2012 at 7:44am

They've been doing that for a while. We need to get that at first file set up along with DOB. 

Comment by AMY GERRISH on September 6, 2012 at 6:17am

FYI: Chase's short sale CSR's (not the main line) have been asking for middle initials even though they may not be on the authorization or the purchase contract.....annoying. 

Comment by David A. Roebuck on September 3, 2012 at 7:42am

Kevin, Thom, and Janie,

Yes great advice and I do thank you all.  I kind of knew there was not a chance in h_ll to stay in the home but you guys have seen a lot more than I.  I have explained with accepting the Short Sale offer it buys them approx 3 months til move out date.  I have offered and am agressively looking for alternate living arraingments for them.  Yes Thom, I am an unofficial psychologist for the past 5 years dealing with most homeowners doing a Short Sale.  And Janie, I know along with their anger, they are definitely scared.  As I say in my Short Sale listing information package sent out to prospects -- "I will be with you every step of the way"

Thanks again for all your incite.

Comment by Janie Booth on September 3, 2012 at 4:24am

David, you have been given some great advice from everyone. I have one thing to add. When you speak with your seller using great compassion, ask him if he would rather be evicted by a sheriff showing up at his door one day and have absolutely no choice in the matter?  Maybe you can help the family find some local assistance? We will be praying for you and your clients. Usually when people are really angry, they are also really scared. 

Comment by Thom Colby CA Brkr 888-391-5245 on September 3, 2012 at 3:44am

@David - I agree with Kevin - unless it's a non-profit, I don't see it happening.  There has been only one instance I'm aware of where Chase allowed the seller to remain after the house was sold.  The Seller was dying of cancer and had only a few weeks to live.  Chase was unbelievably compassionate and allowed them to stay for "90 days after he passed away".  The buyer (investor) knew and was extremely compassionate as well and had decided in advance to make this husband and dad's final days as comfortable as he could.  The seller's goal was to to get his affairs in order so as not to leave his wife and children with a problem to deal with later.

 

Personally, I think you should have a heart-to-heart with the seller and ask what his ultimate goal is.  If he says he doesn't want to leave the house - that says it all - and the transaction will be a mess to the very bitter-end and beyond.  If he's that "angry" - the potential for retaliation is high which will leave you with a buyer who will really be angry if the property is stripped / gutted / damaged out of anger.

 

Sometimes we have to play "psychologist".  I'm sure this family is under unbelievable stress, sounds like they are not unified at this point and the situation is likely getting worse everyday.  (I've had a couple like this also - it is NOT fun)

 

Sometimes, not often, we have to walk-away when a seller is too angry or uncooperative.  Although we all look for a payday, this seller could do more harm to your reputation than good.  If the house sells and he always has regrets, he needs someone to blame and that will be you.

 

Good luck,

Comment by Kevin - Greenville, SC on September 2, 2012 at 4:16pm

Not unless the purchaser is a non-profit.

Comment by David A. Roebuck on September 2, 2012 at 1:08pm

Ever hear of Chase allowing the homeowners to remain if purchased by investor.

Comment by Kevin - Greenville, SC on September 2, 2012 at 1:04pm

Explain to them they are going to lose the home either way unless they cure the Loan.

Comment by David A. Roebuck on September 2, 2012 at 11:37am

What do you do when you finally get an offer on a Short Sale property and one of the homeowners has become so angry and frustrated over his loosing his house that he has refused to sign the offer to purchase.  The wife has signed, he has not, and in NC it takes two to sell.  He is so frustrated he is loosing his house and has no place to go.  An investor is purchasing the home, will fix it up a little and then plans to rent it out, not resell it.  What are the chances that Chase will allow the homeowner to remain in the home after the Short Sale to the investor??  Does anyone really know the logic behind not allowing a homeowner to remain after the sale if they truly do not know the purchaser beforehand??  If the bank is agreeing to a stated amount for the Short Sale based solely on Fair Market Value +/-, why do they really care if the homeowner stays or not??  They are going to sell the house anyway regardless of who lives in it afterwards!!!

Comment by Steven Angelil on September 2, 2012 at 6:26am

I'm a Chase banking customer (been with them since Great Western days) and happened to have an email for a rep in my local branch.  I just emailed him about how to go about getting on this Chase Priority Program.  I'll update you if anything good happens!

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