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This group is for information, tips and solutions for Chase short sales.
Website: https://www.chase.com/chf/mortgage/hrm_otheralt
Members: 1166
Latest Activity: Oct 27, 2022
Chase Short Sale Information
Click The Button Now To Hire A Short Sale Superstar To Support You.
Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Discussion Forum
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CHASE HELOC pay commission to buyer's agent related to buyer?
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
New CFPB Guidelines for Short Sales
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment Wall
Comment
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Comment by Marcy Moyer on June 24, 2012 at 5:05am
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The short sale incentives from Chase are investor specific. So It is not up to Chase who gets then, it is up to the investor on the loan. They are supposedly going to start the program in California in July and have already been in some other areas.
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Comment by kathleen shaffer on June 24, 2012 at 4:59am
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Is anyone having success with the home ownership centers in California? You walk in and get face to face instead of losing faxes etc
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Comment by SE Davis on June 24, 2012 at 1:41am
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I closed a Chase short sale last month where they granted/paid $30,000 to the seller at the closing.
This was due to a Chase invitation letter with "incentive awards" from Chase to the Seller prior to the listing and short sale process.
Nearly at the same time I had another Chase short sale with similar security circumstances Chase/WAMU and that seller was denied any cash at closing with much more severe hardship. We requested cash at closing for that seller three times from Chase. Every transaction is different and I have not seen any published criteria for this phenomenen.
If your client has a invitation awards letter from Chase with a specific dollar amount they are willing to pay them at closing then you are "good to go"!
If not then you probably won't get your client any money at the closing outside of the HAFA program.
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Comment by Folashade Aderibigbe on June 24, 2012 at 1:19am
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Is it true that Chase will give a $20,000 to $35,000 Incentive for a short sale?
who gets this incentives? and what are the criteria to qualify?
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Comment by Suzanne Kensington on June 19, 2012 at 3:54am
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If you are talking about needing a payoff balance you call customer service. If you are talking about getting a HUD approved so that you can close, Chase now has it set up that once the file is approved it goes to a closer. They are the one's who approve the HUD. Sometimes they give you their direct fax or email. Call the negotiator or short sale department and have them give you the contact information for the closer.
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Comment by Smitty on June 18, 2012 at 1:43am
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Anyone with a working PAYOFF fax number? I had two and neither seem to be working? Is this something we can post above with all the groups?
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Comment by Jim Stewart on June 14, 2012 at 9:35am
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Sheila,
Fax: 866-220-4130. No email that I'm aware of.
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Comment by Sheila Vardakis on June 14, 2012 at 8:03am
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anyone know the fax or email info for sending a HAFA Borrower request for HAFA Consideration documents?
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Met with Chase Homeownership in SanJose California. They said the home is in active foreclosure status. My seller never got an NOD notice, never had contact from Chase. Really!! Chase admitted that once the original note from EMC was purchased by Chase, it probably got lost in the shuffle. They are now moving toward NOTS....can they do that without having given my seller notice? Chase is beginning now the loan mod process with us and will notify us in 30 days. Will this action guarantee postponement of any sale date?
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Comment by Mike Jackson on June 12, 2012 at 5:08am
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Thank you for the information Marcy.
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