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Latest Activity: Oct 27, 2022
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Call 1-866-233-5320
Call 1-877-838-1882
Call 1-888-369-2301
Call 1-866-222-5920
Fax Short Sale or 866-220-4130 **** NEW FAX March 2014 866-282-5682
Letter of Authorization fax(904) 462-1925 **** NEW FAX March 2014 866-282-5682
TWITTER: https://twitter.com/ChaseSupport
New Number for Chase Executive Office Resolution- 888-310-7995
888-310-7995 (Executive office for Chase)
Call 1-800-848-9136 Chase Foreclosure Department
Hint: If you need the direct Number for your Loss Mitigator (Prime Loans Only), just use their extension as the last 5 digits of the number below:
Phone Direct: 858-60x-xxxx
So...
-this>> Phone 888-369-2301 x12345
-becomes>> 858-601-2345
Chase Prime and with Chase Equity(2nd). Try these numbers for Chase Equity.
Short Sale Equity 1-866-233-5320
888-765-2849
866-316-9218 loss mitigation longer hours and weekend hours
Email format [email protected]
Number to fax HELOC packages to is (614) 422-7171.
Our Commitment to Treating Customers Fairly:
If you feel you were not properly evaluated for foreclosure prevention alternatives or inappropriately denied a foreclosure prevention alternative, or you are concerned about fraudulent servicing practices, or other actions you believe may be a violation of delinquency management or default prevention guidelines, including a violation of policy time frames, please call 1-866-209-1720. We will use best efforts to acknowledge receipt of your complaint within three business days following receipt via phone, e-mail, fax or mail and will strive to provide a resolution within 30 days. We will communicate the proposed resolution to you in writing and next steps, if applicable.
Mail packages to Chase 3415 Vision Drive, Columbus OH 43219
Listing and selling agents must sign under their typed names in the purchase contract.
https://www.chase.com/chf/mortgage/keeping-your-home
WAMU (Now CHASE) missing document Fax 206-494-4666
Walk Department (before charge-offs) 866-346-6132
Recovery Department (more than 120 days past due, charged off) 877-836-3040
Chase Short Sale Forms
**On the package IRS FORM 4506T - Check boxes 6A and 6C and on blank line 6 write "1040"
Started by Joyce Freese. Last reply by James Franko Sep 7, 2021. 3 Replies 0 Likes
Started by Bob Helmig. Last reply by Tony Morales Jul 25, 2018. 1 Reply 0 Likes
Started by Tony Morales. Last reply by Minna Reid Oct 31, 2017. 9 Replies 1 Like
Comment
Personally I've never emailed a package to anyone at Chase and 866-220-4130 is the number I use for everything with no problems. I would fax the package, as I believe that is what they are set up to receive best. If you're worried the package is too big, break it to two parts (that's what they've told me to do). Sometimes I've sent the listing agreement and all seller hardship and financial docs in one fax, and then the purchase agreement , hud and buyer information in the next. Works like a charm.
We should all tell the banks we are sick of these long short sale packages and have them follow the Wachovia method of short sales. Simple, 1 page fast track form, purchase contract, estimated HUD 1, hardship letter. Give the seller $3000 cash, approved in weeks.
Every time I've sent one to that e-mail address, they tell me they have never received.
@Brad - Yes, that works - I've had packages of almost 200 pages.
Then you sit and wonder why do Chase short sales take a long time? Did you say your short sale package is over a 100 pages?
Is the email address "[email protected]" a legitimate address to send the complete SS package to? My document is over 100 pages so I doubt it will go through via fax. Just wondering if the email will really work. Thanks!
How do I begin a short sale with Chase? Do I call first? Do I get the short sale packet completed then send it to them?
I have only done BofA short sales.
Thanks!!
We just a had a deal with Chase where the investor, Freddie Mac, denied our buyer due to the fact they were a corporation. We were told that Freddie Mac would allow an LLC, just not a copr.
Companies can buy short sales, the buyer company would just need to provide documentation and ability to match the signature on the contract to the authorized person on their LLC or corporate paperwork. A buyer should be ready to submit their full articles/LLC docs at time of submission of their contract.
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